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Event ID's 2244, 3007, and 2270 for EV 9.0.1

Created: 23 Mar 2011 • Updated: 31 Jan 2014 | 4 comments
This issue has been solved. See solution.

I am getting the following Event ID's nightly when our archiving task runs: Event ID 2244, 3007, and 2270. I saw this article:

http://www.symantec.com/business/support/index?page=content&id=TECH68553

But it looks like this applies to Outlook 2003 and Enterprise Vault 8. We are currently running Outlook 2007 and EV 9.0.1. Is there a hotfix for these versions of Outlook and EV?

Thanks

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JesusWept3's picture

it applies to all versions of outlook 2003 SP2 onwards (So it does affect Outlook 2007 and outlook 2010)

You will have to add the RecipientsMax registry key and also apply a hotfix for 2007 dependant on what version of Outlook 2007 you have installed.

bteichner's picture

We are running Outlook 2007 SP2. Can you tell me where to add the registry key and which hotfix?

Thanks

JesusWept3's picture

Hotfix Download:
http://support.microsoft.com/kb/951995

RecipientMax Details:
http://support.microsoft.com/kb/952295

DWORD: RecipientMax
Location: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Mail
 

SOLUTION
bteichner's picture

Thanks for the quick responses. I'll have to wait until next week to try this. I'll post results then.