Event IDs 6469, 8390, 8453, 13360 - EV 10.0.2
Created: 12 Jun 2013 • Updated: 05 Jul 2013 | 4 comments
This issue has been solved. See solution.
I feel like the answer exists somewhere in the forums based on what I have already read, but not sure how to put it all together.
It seems to me that there is an EV user who has a folder in their archive that is an issue but I have no idea how to figure out who that user is. I've searched the forums to find out how to determine which user ParentFolderVEID: 1AE724AAE4B372B40BE9B3048FC89E8E21110000evsite.nikeseclp.com belongs to but I couldn't find the answer. I'm guessing this is not the right query to run but I did try (which returned nothing):
SELECT * from ArchiveFolderView
WHERE ArchiveVEID = '1AE724AAE4B372B40BE9B3048FC89E8E21110000evsite.ourdomain.com'
If I can determine the user, I can go find out what is wrong with the folder(s) that are marked for archiving that are causing the issue. A Symantec support agent did try to help with these errors a while ago but made no progress, though did a lo of work on it. I'd be grateful for any guidance!