Client Management Suite

Confused about the EventQueue folder. Where exactly is it supposed to be located? 

We are running MSP 7.1.6851 and CMS 7.1.2 on a virtual server with a 80gb HD split into two 40GB partitions. The OS partition is running out of space due to files populating the bad eventqueue folders in c:\programdata\symantec\smp\eventque. There is also EvtQueue folders on the other partition, but there never seems to be anything in them. 

Does anyone know a way out of my dilemma without reinstalling?

Well first and foremost, if you have a ton of EventQBad items then you have a larger infrastructure issue than just moving the location. With the partitions being on the same physical drive, you aren't going to gain much by moving them from one to the other ... other than the space gain.

How many clients are in your environment?

Where is the SQL server located? Physical or Virtual?

You can change the EventQueue location by stopping ALL services, even Altiris Support as it will restart any service it finds stopped... Go to this registry key and change the path:

HKLM > Software > Express > Notification Server > EventQueuePath

Change that to whichever location you want to place them and then start the services again...

The above recommendation will only work once you have upgraded to 7.1 SP2. If you are not on that version of the platform you cannot change your registry keys to move your event queues. This will cause addtional problems.

Until you upgrade to 7.1 SP2 you cannot change the path or location of your event queues. For intructions on how to redirect the folders look here:

http://www.symantec.com/docs/TECH161370