Video Screencast Help
Search Video Help Close Back
to help

EVPM: Removing EV properties from mailboxes

Created: 06 Sep 2012 | Updated: 06 Sep 2012 | 5 comments
JuanAntonio's picture
0 0 Votes
Login to vote

Hi all,

I'm getting event ID 8391 with a couple of mailbooxes "An attempt was made to move ArciveFolders beneath itself, hierarchy inversion).

Reading tecnical articles, the solution proposed is to run EVPM command against those mailboxes, removing their EV properties.

I'm wondering if I should do something more, before and after EVPM. I think this could be the complete procedure:

1.- Export archives to their original mailboxes.

2.- Run EVPM.

3.- Delete the archive.

4.- Synchronize.

5.- Enable the mailbox again in EV.

Is this correct?

Thanks in advanced.

Juan A.

 

Discussion Filed Under:

Comments 5 CommentsJump to latest comment

LCT's picture

Not sure if you need to run EVPM on your second step?

You can just disable the user in EV, Export user to mailbox or PST (ensure that the export is OK), delete archive (wait for the deletion go through, may take a while), Enable user in EV to create the user's archive and then re-archive user's mailbox again.

0
Login to vote
  • Actions
JuanAntonio's picture

They say you must "zap" the mailbox, that's why EVPM should be used.

0
Login to vote
  • Actions
LCT's picture

ah..OK...so why do you need to go through the other processes? What's the need for that...just curiousity. Zapping will reset the mailbox permissions that had been inherited from the mailbox to the archive. Shouldn't need to delete and recreate the archive?

0
Login to vote
  • Actions
LCT's picture

You either zap the mailbox which is the queick way or you delete and recreate the archive which is the long winded way...shouldn't have to do both to fix your issue.

0
Login to vote
  • Actions
JuanAntonio's picture

Thanks LCT, I thought to do both things should be the best. But may be only one of them (as you say) should be enough.

Regards.

Juan A.

0
Login to vote
  • Actions