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EVPM: Removing EV properties from mailboxes

Created: 06 Sep 2012 • Updated: 06 Sep 2012 | 5 comments
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Hi all,

I'm getting event ID 8391 with a couple of mailbooxes "An attempt was made to move ArciveFolders beneath itself, hierarchy inversion).

Reading tecnical articles, the solution proposed is to run EVPM command against those mailboxes, removing their EV properties.

I'm wondering if I should do something more, before and after EVPM. I think this could be the complete procedure:

1.- Export archives to their original mailboxes.

2.- Run EVPM.

3.- Delete the archive.

4.- Synchronize.

5.- Enable the mailbox again in EV.

Is this correct?

Thanks in advanced.

Juan A.

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LCT's picture

Not sure if you need to run EVPM on your second step?

You can just disable the user in EV, Export user to mailbox or PST (ensure that the export is OK), delete archive (wait for the deletion go through, may take a while), Enable user in EV to create the user's archive and then re-archive user's mailbox again.

JuanAntonio's picture

They say you must "zap" the mailbox, that's why EVPM should be used.

LCT's picture why do you need to go through the other processes? What's the need for that...just curiousity. Zapping will reset the mailbox permissions that had been inherited from the mailbox to the archive. Shouldn't need to delete and recreate the archive?

LCT's picture

You either zap the mailbox which is the queick way or you delete and recreate the archive which is the long winded way...shouldn't have to do both to fix your issue.

JuanAntonio's picture

Thanks LCT, I thought to do both things should be the best. But may be only one of them (as you say) should be enough.


Juan A.