We have a system that automatically emails IT when a node fails etc. The emails have been modified to include the words "New Incident" in the subject and to send it to our Servicedesk email address ... this is so new incidents for our servers are created automatically.
This has been working fine since setup except for a couple of incidents generating the following exception:
Exception in Component: Has PostponeDate?
Exception Message:
An item with the same key has already been added.
Exception StackTrace:
System.ArgumentException: An item with the same key has already been added. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value) at LogicBase.Core.Models.AbstractComponentModel.BuildIndex() at LogicBase.Core.Models.AbstractComponentModel.GetInboundLinks(IOrchestrationComponent component) at LogicBase.Core.AbstractOrchestrationComponent.GetIncomingComponentLinks() at LogicBase.Core.Data.DataUtilities.FindDataDefinitions(IOrchestrationComponent component, ProjectData project) at LogicBase.Core.Data.DataUtilities.GetDataDefinitionsForComponent(IOrchestrationComponent component, ProjectData projectData, Boolean excludeProperties, Boolean excludeModelData) at LogicBase.Components.Default.Workflow.EndDialogWorkflowComponent.GetRootDefinitionsForComp() at LogicBase.Components.Default.Workflow.EndDialogWorkflowComponent.get_ResultingDefinitions() at LogicBase.Components.Default.Process.MultiPathEmbeddedModelComponent.Run(IData data) at LogicBase.Core.ExecutionEngine.MultiPathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)
I am unable to see what has caused this. The only thing I have noticed is that these have occured outside our business hours which seem to associate with the "postpone date" activity.
Could someone point me in the correct direction to try and solve this please? Any help would be greatfully appreciated.
Thanks, Nige