Endpoint Protection

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  • 1.  Exception Error - Update settings failed, contact Admin

    Posted Mar 21, 2014 01:27 PM
      |   view attached

    Good Morning - I have a user who receives the attached message every time he turns on his PC and logs in.  Do you now what this means and how to fix it?

     

    "Exception Error"

    Update Settings failed. Please, contact administrator

     

     

    thanks

     

    Solo

    Attachment(s)

    docx
    error.docx   708 KB 1 version


  • 2.  RE: Exception Error - Update settings failed, contact Admin

    Posted Mar 21, 2014 01:29 PM

    Doesn't look like a SEP related error, any other symantec products on the system?
     



  • 3.  RE: Exception Error - Update settings failed, contact Admin
    Best Answer

    Posted Mar 21, 2014 01:41 PM

    Hi

    That's error Symantec Endpoint Encryption releted.

    See this thread

    https://www-secure.symantec.com/connect/forums/see-82-and-opal-drives



  • 4.  RE: Exception Error - Update settings failed, contact Admin

    Posted Mar 21, 2014 01:51 PM

    You are right - I looked more closelu at the logo and its symantec encryption.  thanks!!