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An exception has occurred of type C0000005

Created: 16 Jan 2013 • Updated: 17 Jan 2013 | 1 comment

I receieved the following error upon trying to install a ghost client.

The following information has been placed on the clipboard. Visit the Ghost forums at https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with this error.
Symantec Ghost Client Agent
An exception has occurred of type C0000005
C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngctw32.exe 11.5.1.2266
C:\WINDOWS\system32\USER32.dll!MsgWaitForMultipleObjectsEx+0x30
C:\WINDOWS\system32\USER32.dll!GetLastInputInfo+0x86
C:\WINDOWS\system32\USER32.dll!MsgWaitForMultipleObjects+0x1F
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\agentlib\sockevent.cpp#433:SocketEvent::wait
    unsigned int msTimeout = 0x123FDD8
    unsigned int callerHorizon = 0x79D57
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#4376:l_mainLoop
    unsigned int c_sock = 364
    unsigned int code = 0x1D70000
    unsigned int count = 0x42FFD8
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#4811:main
    int argc = 1
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#5289:g_runMain
    int argc = 1
    bool standalone = false
    unsigned int length = 224
    int wait = 0x77DF1701
    bool doReboot = false
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientstate.cpp#117:ClientService::process
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\library\src\win\firewall.cpp#405:Library::Win::l_serviceMain
    unsigned int argc = 2
    unsigned int data = 0
    unsigned int dataSize = 4
    unsigned int type = 0x123FF94
  ....
 

How do I fix? It keeps erroring regardless of what I try (i.e. reboot, uninstall, reinstall)

Discussion Filed Under:

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Nitin's picture

Hello,

Please go through the thread https://www-secure.symantec.com/connect/forums/error-c000005 on this forum, if it is similar issue please try it.

The c0000005 error has been resolved in Ghost 2.5.1 build 2298.

Additional infomration is here https://www-secure.symantec.com/connect/blogs/ghost-client-error-c0000005-resolved-build-2298

Regards,
Nitin

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