Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

An exception has occurred of type C0000005

Created: 16 Jan 2013 • Updated: 17 Jan 2013 | 1 comment

I receieved the following error upon trying to install a ghost client.

The following information has been placed on the clipboard. Visit the Ghost forums at https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with this error.
Symantec Ghost Client Agent
An exception has occurred of type C0000005
C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngctw32.exe 11.5.1.2266
C:\WINDOWS\system32\USER32.dll!MsgWaitForMultipleObjectsEx+0x30
C:\WINDOWS\system32\USER32.dll!GetLastInputInfo+0x86
C:\WINDOWS\system32\USER32.dll!MsgWaitForMultipleObjects+0x1F
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\agentlib\sockevent.cpp#433:SocketEvent::wait
    unsigned int msTimeout = 0x123FDD8
    unsigned int callerHorizon = 0x79D57
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#4376:l_mainLoop
    unsigned int c_sock = 364
    unsigned int code = 0x1D70000
    unsigned int count = 0x42FFD8
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#4811:main
    int argc = 1
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#5289:g_runMain
    int argc = 1
    bool standalone = false
    unsigned int length = 224
    int wait = 0x77DF1701
    bool doReboot = false
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientstate.cpp#117:ClientService::process
r:\depot_cont\ghost\gsstrunk\ghost\configureagent\library\src\win\firewall.cpp#405:Library::Win::l_serviceMain
    unsigned int argc = 2
    unsigned int data = 0
    unsigned int dataSize = 4
    unsigned int type = 0x123FF94
  ....
 

How do I fix? It keeps erroring regardless of what I try (i.e. reboot, uninstall, reinstall)

Discussion Filed Under:

Comments 1 CommentJump to latest comment

Nitin's picture

Hello,

Please go through the thread https://www-secure.symantec.com/connect/forums/error-c000005 on this forum, if it is similar issue please try it.

The c0000005 error has been resolved in Ghost 2.5.1 build 2298.

Additional infomration is here https://www-secure.symantec.com/connect/blogs/ghost-client-error-c0000005-resolved-build-2298

Regards,
Nitin

If you feel your issue has been addressed to, please use the "Mark as Solution" link for the relevant thread