Ghost Solution Suite

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  • 1.  An exception has occurred of type C0000005 - Windows XP

    Posted Jun 16, 2010 04:55 PM

    I upgraded the Ghost Solution Suite from 2.5 to 2.5.1.  After the upgrade I received this error during an image creation attempt of a Windows XP system. I need help!! Thanks!


    The following information has been placed on the clipboard. Visit the Ghost forums at https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with this error.
    Symantec Ghost Client Agent
    An exception has occurred of type C0000005
    C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngctw32.exe 11.5.1.2266
    C:\WINDOWS\system32\CLBCATQ.DLL!?DestroyStgDatabase@@YGXPAVStgDatabase@@@Z+0x376A
    C:\WINDOWS\system32\CLBCATQ.DLL!?DestroyStgDatabase@@YGXPAVStgDatabase@@@Z+0x2E21
    0x76FD1BDF in \Device\HarddiskVolume1\WINDOWS\system32\clbcatq.dll
    C:\WINDOWS\system32\CLBCATQ.DLL!?DestroyStgDatabase@@YGXPAVStgDatabase@@@Z+0x3391
    C:\WINDOWS\system32\CLBCATQ.DLL!?DestroyStgDatabase@@YGXPAVStgDatabase@@@Z+0x2181
    0x76FD1AB7 in \Device\HarddiskVolume1\WINDOWS\system32\clbcatq.dll
    C:\WINDOWS\system32\CLBCATQ.DLL!?DestroyStgDatabase@@YGXPAVStgDatabase@@@Z+0x439D
    C:\WINDOWS\system32\CLBCATQ.DLL!?PostError@@YAJJZZ+0x1576
    C:\WINDOWS\system32\ole32.dll!CLSIDFromOle1Class+0x17C
    C:\WINDOWS\system32\ole32.dll!CLSIDFromOle1Class+0x73
    C:\WINDOWS\system32\ole32.dll!CLSIDFromProgID+0x76
    C:\WINDOWS\system32\ACTIVEDS.dll!ADsGetObject+0x40A
    C:\WINDOWS\system32\ACTIVEDS.dll!DllUnregisterServer+0x289
    C:\WINDOWS\system32\ACTIVEDS.dll!ADsGetObject+0x15
    r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientactivedir.cpp#71:getDistinguishedName
        wchar_t * attribute = 0x77CC0000
        void * resultSet = 0x77CC473B
    r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientactivedir.cpp#224:g_getADContainer
        int result = 0x991CF2
        unsigned int error = 0x991CF2


  • 2.  RE: An exception has occurred of type C0000005 - Windows XP

    Posted Jun 16, 2010 05:47 PM

    Moving this to the Ghost Solution Forum.


  • 3.  RE: An exception has occurred of type C0000005 - Windows XP

    Posted Jun 17, 2010 10:17 AM
    Did you install an updated client on the XP system?

    Did you try googling on "An exception has occurred of type C0000005 " - this is not an uncommon windows error. Searching this forum for past postings will also throw up previous instances of this issue.


  • 4.  RE: An exception has occurred of type C0000005 - Windows XP

    Posted Jun 18, 2010 10:48 AM

    Yes, I installed an updated client. I searched google and the forum but nothing came up exact. I'm still digging.


  • 5.  RE: An exception has occurred of type C0000005 - Windows XP

    Posted Jun 20, 2010 01:21 AM

    Hello,

    Are you seeing this problem every time?
    And what happens to the client connection after this problem?

    You can try doing stop and start for ngserver.

    Thanks
    Sockkalingam



  • 6.  RE: An exception has occurred of type C0000005 - Windows XP

    Posted Dec 15, 2010 08:21 AM

    The c0000005 error has been resolved in Ghost 2.5.1 build 2298. This is documented here:

    https://www-secure.symantec.com/connect/blogs/ghost-client-error-c0000005-resolved-build-2298