Exchange 2003 & GRT
Updated: 21 May 2010 | 2 comments
When backing up Exchange 2003 with GRT enabled my backup fails with:
Backup- \\XXXX\Microsoft Information Store\First Storage Group Database was not found, or could not be accessed.
Database was not found, or could not be accessed.
If I remove GRT, the backup works.
I am using BEX12.5 and Exchange is on the local machine, this is a fairly new installation of the server, about 1 month old.
Any help would be appreciated.
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Exchange GRT Fails
Hello,
This is a credential issue. The Backup Exec Service Account must have the following rights to use the GRT functionality.
1 : Member of the Exchange Full Admin on Exchange Server
2 : Must have an active mailbox which is not hidden from the GAL
3 : If exchange is a member server, member of the local admin group.
We can perform a TEST to check the credentials after changing the settings
1 : Open Backup Exec and go to TOOLS-->Options-->Microsoft Exchange
2 : Check the Box "Enable Legacy Mailbox Support" and click OK
3 : Open the Exchange job and Expand Microsoft Exchange Mailboxes....
4 : If we are able to see the mailboxes...we are good....
5 : Disable the Legacy Mailbox Suppor after the TEST.
Please let me know the results...
Its a best practice to have a "Support Contract" with Symantec...
Hi Please check this
Hi Please check this case
https://www-secure.symantec.com/connect/forums/error-when-backup-exchange-2007-first-and-second-storage-group
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