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Exchange 2010 backup fail: e000fedf - A failure occurred reading an object.

Created: 09 May 2013 | 5 comments

I'm using exchange 2010 and backup exec 2010.

My exchange backup gives me this error message:

Set type               : BackupSet status             : CompletedSet description        : Sun_Exchange_Full
Resource name          : \\\Microsoft Information Store\metfoneLogon account          : System Logon AccountEncryption used        : None
Error                  : e000fedf - A failure occurred reading an object.

Agent used                     : YesAdvanced Open File Option used : Microsoft Volume Shadow Copy Service (VSS)

Byte count             : 687,408,224,834 bytesRate                   : 663.00 MB/Min
Files                  : 0Directories            : 0Skipped files          : 0Corrupt files          : 2Files in use           : 0
Start time             : Monday, May 06, 2013 5:14:41 PMEnd time               : Tuesday, May 07, 2013 9:43:24 AM
File is corrupt        : \\\Microsoft Information Store\metfone\DatabaseFile is corrupt        : \\\Microsoft Information Store\metfone\Logs ( E02005CAEC3.log - E020074CED4.log )General information    : Media Label: IMG000813; GRT backup set folder: F:\Backup Symantec\Exchange\Weekly-01-Su\IMG000813

Any one can help me this problem?

many thanks,


Operating Systems:

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pkh's picture

If you have enabled AOF, disable it.

You should also disable any AV on the Exchange server.

VJware's picture

In addition to the above, ensure the Exchange backups doesn't coincide with the Exchange maintenance schedule.

HoaPhan's picture

Sorry, I'm not expert in Exchange.

What is the mean of AOF and AV?

Can you detail?

VJware's picture

AOF refers to Advanced Open File. Edit the backup job properties & you would see this option on the left side.

AV refers to AntiVirus.

pkh's picture

To turn off AOF, edit your job and uncheck the option circled in red.

BE 2012 - Turn off AOF.png

If you are running any anti-virus software on your Exchange server, turn it off.