Exchange 2010 backup fails.
Windows 2008 R2
BE 2012 with all the latest updates.
Two weeks ago we couldn'tn the EMC or run any exchange cmdlets on our exchange 2010 SP1 due to kerberose permission issue. After hours of googling, we called Microsoft for support. They fixed the issue but now our backup exec 2012 jobs report the following error message and logs aren't flushed.
"Completed status: Failed Final error: 0xe0000354 - Consistency check on Exchange objects could not be performed since the required object CCheckSGFiles may be missing. Ensure that the Exchange Management Tools for Exchange Server are installed on the Backup Exec Server. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-852"
Only the Microsoft Information Store is selected in the backup job. For the "microsoft exchange" in the backup option window, GRT, perform consistency check when using VSS and continue with the backup if consistency check fails are checked. Prior to Microsoft support fixing the exchange server, this same job ran fine. Even now I see the information stores are getting backup up but with the error above and logs aren't flushed.
I ran the windows backup tool on exchange. It checked the consistency, backed the information stores and flushed the logs fine. It didn't report consistency check problems.
I called Symantec support and was told to disable GRT and consistency check on the job. I reinstalled the agent with no avail. Exchange management Tools for Exchange is installed on the backup exec server.
Any help is greatly appreciated.