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exchange 2010 dag restore fails with error code 5

Created: 19 Mar 2012 | 1 comment

Hi

We are running an Exchange 2010 environment with 2 CAS/ HUB servers and 2 mailbox servers in a DAG group. All 4 servers are running Windows 2008r2.

The Master/ Media server is a Windows 2008 r2 64-bit machine. Both the server and the clients have the latest version 7.1.0.3.

Taking a GRT backup works with no errors. When trying to restore a mail or contact etc, a face the following error:

3/19/2012 8:48:25 AM - begin Restore
3/19/2012 8:48:37 AM - restoring image JAWWALDAG_1332075905
3/19/2012 8:48:41 AM - Info bpbrm(pid=14872) CASARRAY.JAWWAL.PS is the host to restore to     
3/19/2012 8:48:41 AM - Info bpbrm(pid=14872) reading file list from client       
3/19/2012 8:48:41 AM - connecting
3/19/2012 8:48:41 AM - Info bpbrm(pid=14872) start nbfsd on client        
3/19/2012 8:49:43 AM - Info bpbrm(pid=14872) start nbgre on client        
3/19/2012 8:49:44 AM - Info tar32(pid=0) Restore started          
3/19/2012 8:49:44 AM - connected; connect time: 00:01:03
3/19/2012 8:53:02 AM - Info tar32(pid=0) done. status: 29         
3/19/2012 8:53:03 AM - restored image JAWWALDAG_1332075905 - (failed trying to exec a command(29)); restore time 00:04:26
3/19/2012 8:53:07 AM - Info tar32(pid=0) done. status: 29: failed trying to exec a command   
3/19/2012 8:53:07 AM - Error bpbrm(pid=14872) client restore EXIT STATUS 29: failed trying to exec a command 
3/19/2012 8:53:08 AM - end Restore; elapsed time: 00:04:43
MS-Exchange-Server policy restore error(2810)

please advise.

asem hamamdi

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Marianne's picture

Have a look at this post:

https://www-secure.symantec.com/connect/forums/exc...

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