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Exchange 2010 - An error occurred while retrieving catalog information

Created: 20 May 2013 • Updated: 21 May 2013 | 2 comments


I am receiving an failed job error when two of our Exchange 2010 servers try to do a Full Meta Data Index Catalog using Backup Exec 2012. Error Message below.

Catalog Error

V-79-10000-10660 - An error was encountered writing to the on-disk catalogs.

I tried to research this error online to get a better understanding on what is occuring but all I find are out posted to the forum from last year marking this as a bug.

Is this still a bug in the software?



Operating Systems:

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VJware's picture

Do the catalog job run twice as mentioned in the above KB ? If yes, then would recommend to open a formal support case.

If no, would you confirm if the catalog job is a delayed job or not.

Lastly, try this KB ~

rdstack's picture

Yes, it errors out twice, one right after the other. It doesn't aways fail. Just one in awhile. Thanks