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Exchange 2010 GRT partially successful(1)

Created: 19 May 2013 • Updated: 19 May 2013 | 6 comments
nanski's picture
This issue has been solved. See solution.

we are currently on our final stage of our POC and we are stuck with Exchange GRT.

we are able to backup our Exchange 2010 with some error.

 

details:

Master Server: Windows 2008 R2  NBU7.5

Exchange2010 on Windows 2008 R2

 

5/20/2013 9:28:49 AM - Info nbjm(pid=4912) starting backup job (jobid=590) for client exchangelab.exchangelab.altair-i.org, policy Exchange_Full, schedule Full  
5/20/2013 9:28:49 AM - estimated 43012 Kbytes needed
5/20/2013 9:28:49 AM - Info nbjm(pid=4912) started backup (backupid=exchangelab.exchangelab.altair-i.org_1369013329) job for client exchangelab.exchangelab.altair-i.org, policy Exchange_Full, schedule Full on storage unit masterserver-disk
5/20/2013 9:28:49 AM - started process bpbrm (7812)
5/20/2013 9:28:56 AM - Info bpbrm(pid=7812) exchangelab.exchangelab.altair-i.org is the host to backup data from     
5/20/2013 9:28:56 AM - Info bpbrm(pid=7812) reading file list from client        
5/20/2013 9:28:56 AM - connecting
5/20/2013 9:28:59 AM - Info bpbrm(pid=7812) starting bpbkar32 on client         
5/20/2013 9:28:59 AM - connected; connect time: 00:00:03
5/20/2013 9:29:02 AM - Info bpbkar32(pid=2228) Backup started           
5/20/2013 9:29:02 AM - Info bptm(pid=5768) start            
5/20/2013 9:29:03 AM - Info bptm(pid=5768) using 262144 data buffer size        
5/20/2013 9:29:03 AM - Info bptm(pid=5768) setting receive network buffer to 1049600 bytes      
5/20/2013 9:29:03 AM - Info bptm(pid=5768) using 30 data buffers         
5/20/2013 9:29:03 AM - Info bptm(pid=5768) start backup           
5/20/2013 9:29:04 AM - Info bptm(pid=5768) backup child process is pid 6084.2936       
5/20/2013 9:29:04 AM - Info bptm(pid=6084) start            
5/20/2013 9:29:04 AM - Info bpbkar32(pid=2228) INF - waiting for mount mutex       
5/20/2013 9:29:04 AM - begin writing
5/20/2013 9:29:12 AM - Info bpbrm(pid=7812) from client exchangelab.exchangelab.altair-i.org: TRV - Starting granular backup processing for (Microsoft Information Store:\First Storage Group\). This may take a while...
5/20/2013 9:29:14 AM - Info bpbrm(pid=7812) from client exchangelab.exchangelab.altair-i.org: TRV - Granular processing failed!     
5/20/2013 9:29:14 AM - Info bptm(pid=5768) waited for full buffer 166 times, delayed 713 times    
5/20/2013 9:29:15 AM - Error bpbrm(pid=7812) from client exchangelab.exchangelab.altair-i.org: ERR - Error encountered while attempting to get additional files for Microsoft Information Store:\First Storage Group\Mailbox Database\
5/20/2013 9:29:15 AM - Error bpbrm(pid=7812) from client exchangelab.exchangelab.altair-i.org: ERR - Exchange granular restore from this image may not work.
5/20/2013 9:29:15 AM - Info bpbrm(pid=7812) from client exchangelab.exchangelab.altair-i.org: TRV - Exchange granular database changes were backed up successfully.
5/20/2013 9:29:15 AM - Info bptm(pid=5768) EXITING with status 0 <----------        
5/20/2013 9:29:15 AM - Info bpbrm(pid=7812) validating image for client exchangelab.exchangelab.altair-i.org        
5/20/2013 9:29:17 AM - end writing; write time: 00:00:13
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.

 

need some help..

 

regards

 

Renan

Operating Systems:

Comments 6 CommentsJump to latest comment

Marianne's picture

This seems like standalone Exchange server, not DAG, right?

You have not shared any steps taken to prepare for GRT backups?

 

Please review steps in this TN: http://www.symantec.com/docs/HOWTO73076
 
Hope this helps.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
nanski's picture

hi Marianne,

Thanks for the quick reply, I followed this guide. http://www.symantec.com/business/support/index?pag... including the the video toturial.

 

after carefully revewing my config ..This time I have successfully backup my exchange server without any error. however during restore I encountered this error.

 

5/20/2013 11:31:38 AM - begin Restore
5/20/2013 11:31:59 AM - restoring image EXCHANGE2010_1369020288
5/20/2013 11:32:00 AM - Info bprd(pid=2028) Restoring from copy 1 of image created 05/20/13 11:24:48    
5/20/2013 11:32:04 AM - Info bpbrm(pid=4864) EXCHANGE2010 is the host to restore to      
5/20/2013 11:32:04 AM - Info bpbrm(pid=4864) reading file list from client        
5/20/2013 11:32:05 AM - connecting
5/20/2013 11:32:05 AM - Info bpbrm(pid=4864) start nbfsd on client         
5/20/2013 11:32:06 AM - Info bpbrm(pid=4864) start nbgre on client         
5/20/2013 11:32:09 AM - Info tar32(pid=0) Restore started           
5/20/2013 11:32:09 AM - connected; connect time: 00:00:04
5/20/2013 11:33:02 AM - Info tar32(pid=0) done. status: 5          
5/20/2013 11:33:02 AM - Info tar32(pid=0) done. status: 5: the restore failed to recover the requested files  
5/20/2013 11:33:02 AM - Error bpbrm(pid=4864) client restore EXIT STATUS 5: the restore failed to recover the requested files
5/20/2013 11:33:02 AM - restored image EXCHANGE2010_1369020288 - (the restore failed to recover the requested files(5)); restore time 00:01:03
5/20/2013 11:33:08 AM - end Restore; elapsed time: 00:01:30
MS-Exchange-Server policy restore error(2810)

regards,

 

Renan

Marianne's picture

This discussion is about partially successful(1) backup of GRT Exchange.

Restore failure is a separate issue. 

Please mark backup issue as solved and start a new discussion for restore issue.

Please share all steps taken in restore screen in your new discussion.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

nanski's picture

Thanks Mariaane I will do that :-)

nanski's picture

hi jaykullar,

 

i just reviewed link below and found my asnwer on #4. 

http://www.symantec.com/business/support/index?pag...