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Exchange 2010 SP2 not Restoring individual mail box using GRT...

Created: 31 Jul 2013 | 1 comment

We are using  backup 2010 R3 for  backing up our Exchange 2010 Mail boxes using GRT. Yesterday we tried to restore a single mail  using the mircosoft Exchange Redirection. but the job was not completed the success fully. it shows the below error.

" Final Error: 0xe00002fd - Cannot restore properties for one or more messages or folders. Review the cerdentials for the resources in the jobb, and then run the job again. Final error category :Resource Errors

For additional information regarding this error refer to link V-79-57344-765

we refered the below link and  found the solutions  to install the Hotfix " This issue has been resolved with Hotfix 351400 for Backup Exec 2010. See Related Articles Section for more information"

http://www.symantec.com/business/support/index?page=content&id=TECH124378

Can we install this above hotfix for Backupexec 2010 R3 Version?

Please find the our installed Media server version for your referance:

Media Server: Version 13.0 Rev.5204 ( 64 bit)

Administation console : Version 13.0 ReV . 5204 ( 64 bit)

kinldy help us to fix this issue.

Best Regads

Jags

Operating Systems:

Comments 1 CommentJump to latest comment

CraigV's picture

Hi Jags,

No you can't. This patch is for BE 2010 R1...

http://www.symantec.com/docs/TECH129168

Check out the fixes for BE 2010 R3 SP3 which might be worth upgrading to if this issue is fixed there:

http://www.symantec.com/business/support/index?pag...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...