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exchange 2010 SP2

Created: 08 Dec 2012 • Updated: 12 Dec 2012 | 2 comments
This issue has been solved. See solution.

Dear All,

I have exchange 2010 installed in my company using DAG 3 servers have the mailboxes on it and the DAG working perfect, when I tried to backup any of the mailboxes i can not see the users mailbox under it and when i run test it gave me below error:

 

DAG01.pace-kuwait.com Backup 00002-Scheduled Test Run -- The job failed with the following error: The test run has detected a potential problem. See the job log for details.

 

 

Completed status: Failed Expand AllCollapse All

 

Job Information
Server name : SQL1
Job name    : DAG01.pace-kuwait.com Backup 00002-Scheduled Test Run
Job log     : C:\Program Files\Symantec\Backup Exec\Data\BEX_SQL1_00007.xml
Device name : Any disk storage

 

Test Run Job Information
Credentials Check
Device       : 
Check status : Success
Device       : 82FBF907-A0F2-45A7-8864-4802295A1D79, DAG01.pace-kuwait.com\Microsoft SQL Server Instances
Check status : Success
Device       : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Public Folder Database 0105029987
Check status : Success
Device       : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Mailbox Database 1466264352
Check status : Success
Device       : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Mailbox Database 0803956745
Check status : Success
Device       : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Mailbox Database 0026289313
Check status : Success

 

Media Capacity Check
Device                   : Disk storage 0001
Capacity check status    : Success
Miscellaneous            : 

 

Media Check
Online media check   : Insufficient online or nearline media is available to start job.
Overwrite media check: There is no media online or nearline that can be overwritten or the job has been marked append/terminate.
Media check status   : Failed

 

Backup job name : DAG01.pace-kuwait.com Backup 00002-Test Run
Test run status : Fail
Media protection: Append first then overwrite
Target device : Any disk storage
Target media : Internal Disk Images
Total byte count: ٠

 

Job Completion Status
Job started     : 09 ديسمبر, 2012 08:42:51 ص
Job ended       : 09 ديسمبر, 2012 08:43:06 ص
Final error: 0xe0008703 - The test run has detected a potential problem. See the job log for details.

Final error category: Job Errors
Completed status: Failed

 

Any idea about this issue?

Comments 2 CommentsJump to latest comment

pkh's picture

Just run the actual backup.  It should be successful.  You will get storage failures when you run a test job.

SOLUTION
PACE's picture

ok thanks pkh but one more question i can expand all mailboxes but i can't see the users mailboxes is it only viewable in restore more?