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Exchange Error socket operation failed - 10054 (at child.c.1296) and file read failed(13)

Created: 29 Nov 2013 | 3 comments
inn_kam's picture
wIN2008 R2
Exchange 2007 
Cluster, running from active mode
all the configurations are correct
Incremental job is sunning
Full job failed after 1% backup 
giv error socket operation failed 10054
 
So whats the solution
 
 
11/29/2013 3:46:35 PM - Info bptm(pid=4364) backup child process is pid 4996.6876       
11/29/2013 3:46:35 PM - Info bpbkar32(pid=33148) INF - waiting for mount mutex       
11/29/2013 3:46:35 PM - Info bptm(pid=4996) start            
11/29/2013 3:46:35 PM - begin writing
11/29/2013 3:53:23 PM - Warning bpbrm(pid=2820) from client mail: WRN - Exchange Validation for 'Microsoft Information Store:\ISB\' failed.  Please refer to the backup and application event logs for more details.
11/29/2013 3:53:23 PM - Error bpbrm(pid=2820) from client mail : ERR - Terminating backup.      
11/29/2013 3:53:23 PM - Error bptm(pid=4996) socket operation failed - 10054 (at child.c.1296)      
11/29/2013 3:53:23 PM - Error bptm(pid=4996) unable to perform read from client socket, connection may have been broken 
11/29/2013 3:53:23 PM - Error bpbrm(pid=2820) from client mail : ERR - failure reading file: Microsoft Information Store:\ISB\77ISB (BEDS 0x0: )
11/29/2013 3:56:21 PM - Error bpbrm(pid=2820) could not send server status message       
11/29/2013 3:56:23 PM - end writing; write time: 00:09:48
file read failed(13)

Comments 3 CommentsJump to latest comment

RamNagalla's picture

11/29/2013 3:53:23 PM - Warning bpbrm(pid=2820) from client mail: WRN - Exchange Validation for 'Microsoft Information Store:\ISB\' failed.  Please refer to the backup and application event logs for more details.

Please check the event viewer of the exchage server and look for the erros.. Probably you need to check with the exchage admin based on the errors that you see in the exchage server.

does the backup is running on the active copy or passive copy....?

if running from the passive copy try from the active copy too.. and see if that helps..

you may also need to restart the replication between the exchage nodes too.. 

 

sri vani's picture
"'Microsoft Information Store:\ISB\' failed."...

this is happened because of unsuccessful consistency check on Microsoft exchange database.

Microsoft Exchange performs a consistency check before NetBackup starts performing the backup in order to ensure consistent backup of exchange databases. This is a Microsoft Exchange issue.  Please contact Microsoft to resolve any Exchange issues and make all Exchange databases consistent to resolve the issue.

 

Ref link :http://www.symantec.com/business/support/index?page=content&id=TECH197008

 

Marianne's picture

 Warning bpbrm(pid=2820) from client mail: WRN - Exchange Validation for 'Microsoft Information Store:\ISB\' failed.  Please refer to the backup and application event logs for more details.

 

So, have you checked Event Viewer Application log yet?

Fron NBU point of view, you need all of the following logs:

On media server: bptm and bpbrm

On Exchange nodes: bpbkar

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
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