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Exchange GRT Restore send notification to user

Created: 31 Jan 2011 | 1 comment
Dan Giberson's picture
Dan Giberson
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Looking for suggestions on how to turn off notifications on mailbox restores when using the Exchange GRT with a Netbackup 7 environment. While this feature is useful when the user requests a restore, it's not so good when the restore is requested by Security. Any thoughts? Below is the message that shows up:

Subject: Symantec NetBackup initialization message for mailbox restore.

Symantec Backup Exec for Windows Servers has restored one or more items to your mailbox. After verifying that all requested items have been restored, you can delete this message. For more information, contact your system administrator and refer to the job history for job
 

 

Currently running NBU 7 on Windows 2K8. Is this an Exchange setting or Netbackup? It gets sent from the service account that was created.

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Rainer Faulstich's picture
04
Feb
2011
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Rainer Faulstich
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Hi, I'm having the same

Hi,

I'm having the same problem as yours. I opened a call in Engineering, Symantec.

 

 
The Systems Engineer told me that:
 
"The email message That You refer too is by design, and the notification is built into the code. There Is Currently in the NetBackup configuration option in areas to disable this notification after a successful restore mailbox nor change the content of the message.
 
We Can raise a Product Enhancement Request through your account manager if you wish. Is That The Process Will the account manager then pass on the request to Product Management who functionality required the May include into future releases."

 

Regards,

 

Rainer Faulstich

Technical Support

Symantec.com

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