Video Screencast Help

Exchange Mail Box Restore

Created: 29 Jul 2013 | 4 comments

hi,

we are running symantec exec backup 2010 R2 on Windows 2008 R2 64 bit Standard, trying to restore mail box from tape.

the data base shows but i cannot extract the data base particular tape.

opening in other tapes.

picture attached for reference.

Regards

Ramesh TP

Operating Systems:

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Vivek Jain's picture

Have you tried to re-inventory & catalog this particular tape ?

You may consider duplicating the backup sets from tape to disk & recheck the restore selections.

CraigV's picture

Hi,

 

You can follow my article below on how to duplicate to disk manually:

https://www-secure.symantec.com/connect/articles/r...

You should also consider an upgrade to BE 2010 R3 with SP3 as this is a free upgrade. You use your current licenses, and BE 2010 R3 fixed a number of issues with previous versions.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

MusSeth's picture

To isolate the issue as suggested please perform the steps suggested by vjware and pkh using the new catalogs folder.. I.e. create a folder with name catalogs on root of c:\ drive and than change the location of catalogs from tools | options | catalog
And change the path to new one restart the services and than perform the above mentioned steps...