Exchange Mailbox Archiving task not working for any Outlook clients
Hi, we have recently deployed and configured EV 10.0 onto our network, with Outlook 2007 clients and Exchange 2010. We seem to have everything working fine and are able to get test users to manually archive items into vault successfully, within Outlook 2007.
We are now looking to run the Exchange Mailbox Archiving Task, so that we can have Outlook clients automatically archive items older than 6 months automatically. My assumption was, to first run the Provisioning Task successfully, followed by the Exchange Mailbox Archiving task. However, nothing seems to happen when we run the Mailbox archiving task for some reason. The 2 test clients do not have any of their emails archived from the ran task. When we try to run the Exchange Mailbox Archiving task in report mode however, it seems to run fine and even gives us a log. But when we run it in Archive and Shortcut processing mode to all Enabled MAilboxes, nothing seems to happen.
My question is, am I missing something here to get the Exchange Mailbox Archiving task to run correctly and automatically archive the items older than 6 months? I've checked the guides, etc and the steps seem to be correct; however it not working for us successfully. Any help would be appreciated. Thanks in advance