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Exchange Server Writer fails during Backup of Exchange 2010

Created: 30 Oct 2012 | 1 comment

The error occurs when backing up a Windows Exchange 2010 database running on Server 2008 R2. The Backup Exec job is running on a Windows 2008 R2 machine running Symantec Backup Exec 2010.

I have checked the writer status and they are listing no errors and all are stable. Nothing strange appears in the Event Viewer. The job is doing a full backup.

Received mail  :

(Server: "XYZ") (Job: "ABC.com Backup 00108-Full") abc.com Backup 00108-Full -- The job failed with the following error: A failure occurred querying the Writer status. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).

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CraigV's picture

Hi,

 

I'd start with a restart of the server in question to see if this resolves it.

Check the TN below for further information, but if you're getting that error you do have an issue with the VSS writers at least during the backups...

http://www.symantec.com/business/support/index?page=content&id=TECH27875

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...