The error occurs when backing up a Windows Exchange 2010 database running on Server 2008 R2. The Backup Exec job is running on a Windows 2008 R2 machine running Symantec Backup Exec 2010.

I have checked the writer status and they are listing no errors and all are stable. Nothing strange appears in the Event Viewer. The job is doing a full backup.

Received mail  :

(Server: "XYZ") (Job: "ABC.com Backup 00108-Full") abc.com Backup 00108-Full -- The job failed with the following error: A failure occurred querying the Writer status. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).