Endpoint Protection

 View Only
  • 1.  Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 04, 2011 04:04 PM

    Hi everybody: I'm new to this solution and I will like to know if there is a way to exclude the printers in my network for the server, so it doesn't try to install the agent and products. My printer solution providers thinks that the AV is causing the printers memory to overflow!!!!

     

    Regards,

     

    Pablo



  • 2.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 04, 2011 06:25 PM

    No agents or products will be installed by SEP.

    Have a look at this:

    Best Practices for Installing Symantec Endpoint Protection on Windows Servers

    http://www.symantec.com/business/support/index?page=content&id=TECH92440&actp=search&viewlocale=en_US&searchid=1294183475651



  • 3.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 05, 2011 01:47 AM

    As Brian rightly suggested SEP will not be installed to printers thereby causing any memory overflow.

     

    You can make a note of your network printers ip address. When you deploy the client package either through the SEPM Console or through the Migration & Deployment Wizard exclude these ip address.

     

    In the SEPM Console you can assign the role of Unmanaged Detector to one of the clients who would monitor the ARP broadcast in your network. In case a new machine is found the admin is intimated. If the ip is not the one listed for the printers you would know that this is a new machine and SEP client needs to be deployed to this newly detected machine.



  • 4.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 05, 2011 08:56 AM

    Thanks guys for the info, as I suspected it is impossible that the SEP tried to install anything to a printer. But just in order to fulfill my printer solution provider I will exclude their IP address from the console.

    Sandip: is there a document that explains how to do this?

     

    Regards,

     

    Pablo.



  • 5.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11
    Best Answer

    Posted Jan 05, 2011 09:02 AM

    How to Deploy Symantec Endpoint Protection to your client computers using the Migration and Deployment Wizard.

    http://www.symantec.com/docs/TECH102907
     



  • 6.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 05, 2011 09:09 AM

    Thanks Prachard, what I'm actually looking for is how to exclude a range of IP addresses from the SEP console.

     

    Regards,

     

    Pablo.



  • 7.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 05, 2011 09:40 AM

    The best option would be to create a txt file with the excluded ip and then use the same list for Migration and deployment wizrad



  • 8.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 05, 2011 10:20 AM

    Actually, what you'll want to do is supply a list of IP addresses to which you want to deploy SEP.  I am not aware of a way to supply a list of IP addresses to exclude, and the document (the link provided above) pretty much bears that out.

    sandra



  • 9.  RE: Excluding Printers in Symantec Endpoint Protection Manager 11

    Posted Jan 05, 2011 10:39 AM

    One problem I've noticed with SEP & Networked Multi-Function Printers is that when you try to install the client onto printers you have to disable SEP for the printer to be recognised.

    If SEP is enabled then the printer is undetected or fails to connect correctly