Video Screencast Help

Excluding Printers in Symantec Endpoint Protection Manager 11

Created: 04 Jan 2011 • Updated: 03 Jan 2013 | 8 comments
This issue has been solved. See solution.

Hi everybody: I'm new to this solution and I will like to know if there is a way to exclude the printers in my network for the server, so it doesn't try to install the agent and products. My printer solution providers thinks that the AV is causing the printers memory to overflow!!!!

 

Regards,

 

Pablo

Comments 8 CommentsJump to latest comment

.Brian's picture

No agents or products will be installed by SEP.

Have a look at this:

Best Practices for Installing Symantec Endpoint Protection on Windows Servers

http://www.symantec.com/business/support/index?pag...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

sandeep_sali's picture

As Brian rightly suggested SEP will not be installed to printers thereby causing any memory overflow.

 

You can make a note of your network printers ip address. When you deploy the client package either through the SEPM Console or through the Migration & Deployment Wizard exclude these ip address.

 

In the SEPM Console you can assign the role of Unmanaged Detector to one of the clients who would monitor the ARP broadcast in your network. In case a new machine is found the admin is intimated. If the ip is not the one listed for the printers you would know that this is a new machine and SEP client needs to be deployed to this newly detected machine.

Thanks & Regards

Sandeep C Sali

Pablo Perie's picture

Thanks guys for the info, as I suspected it is impossible that the SEP tried to install anything to a printer. But just in order to fulfill my printer solution provider I will exclude their IP address from the console.

Sandip: is there a document that explains how to do this?

 

Regards,

 

Pablo.

P_K_'s picture

How to Deploy Symantec Endpoint Protection to your client computers using the Migration and Deployment Wizard.

http://www.symantec.com/docs/TECH102907

 

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

SOLUTION
Pablo Perie's picture

Thanks Prachard, what I'm actually looking for is how to exclude a range of IP addresses from the SEP console.

 

Regards,

 

Pablo.

P_K_'s picture

The best option would be to create a txt file with the excluded ip and then use the same list for Migration and deployment wizrad

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

sandra.g's picture

Actually, what you'll want to do is supply a list of IP addresses to which you want to deploy SEP.  I am not aware of a way to supply a list of IP addresses to exclude, and the document (the link provided above) pretty much bears that out.

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!

brav's picture

One problem I've noticed with SEP & Networked Multi-Function Printers is that when you try to install the client onto printers you have to disable SEP for the printer to be recognised.

If SEP is enabled then the printer is undetected or fails to connect correctly

m00