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Exclusion using file fingerprint

Updated: 02 Mar 2012 | 16 comments
NRaj's picture
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This issue has been solved. See solution.

Hi,

 

How do you exclude files based on file finger-print?

 

N.Ra

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Mithun Sanghavi's picture
08
Feb
2012
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Not possible.

 

Hello,

Creating an Exception specifically with File fingerprint is not possible.

However, there are other exceptions, which could be created with help of File fingerprint

Check this Article for SEP 12.1:

Creating exceptions for Symantec Endpoint Protection

You can only do it with system lockdown or using an application control policy.

Hope this Helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

pete_4u2002's picture
08
Feb
2012
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NRaj's picture
08
Feb
2012
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So this can be done only with

So this can be done only with the help of ADC?

These are servers and we have disabled PTP & NTP on these machines...... I was under the impression that we can somehow use CE policy for this.....

pete_4u2002's picture
08
Feb
2012
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check this link to create a

check this link to create a file fingerprint list. You can use the checksum.exe for the same

http://www.symantec.com/business/support/index?page=content&id=HOWTO55451

AravindKM's picture
08
Feb
2012
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Hi NRaj,   Can you tell us

Hi NRaj,

 

Can you tell us what exactly you are trying to achieve? Do you want to exclude a particular file from scanning?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

NRaj's picture
15
Feb
2012
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These servers need to exclude

These servers need to exclude few processes from being scanned. Since we have PTP & NTP disabled on servers, there is no point in excluding processes as processes (truscan) are a part of PTP which is disabled. So instead of the processes, we are trying to exclude the files using the file path.

But because of the huge number of servers, and the different locations where these applications are installed, the total number of exclusions came to 22,000. There are only 94 processes, but when the locations are considered, its number increases. So we thought we can exclude them using the file fingerprint exclusion option which i am not familiar with. If you can suggest a different option, it would be great. Thanks.

pete_4u2002's picture
08
Feb
2012
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where did you see file

where did you see file fingerprint undr exception?

the above articles were related to system lockdown not for exception from scan.

NRaj's picture
08
Feb
2012
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I did not see fingerprint

I did not see fingerprint under exception. I was asking how to exclude files using their hash value, if it is under ADC. I do not wanna do a system lockdown. I have also explained my situation, if you see an alternative, lemme know.

pete_4u2002's picture
08
Feb
2012
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ADC is used application and

ADC is used application and device control, it has nothing to do with scan exception.

pete_4u2002's picture
08
Feb
2012
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you can exclude the

you can exclude the application scan exception.Hope that might help.

NRaj's picture
08
Feb
2012
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App scan is only available in

App scan is only available in 12. We are running 11.07 (no upgrade in near future). I perfectly understand that ADc is for appln & device exclusion & not for scan. If the process in question is an application and if that can be excluded using the file's finger print, won't that help?

 

Is it possible to do an exception based on hash value?

pete_4u2002's picture
08
Feb
2012
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ahh!! there is no way to put

ahh!! there is no way to put the exception using exception as far i know. you can put under IDEA.

NRaj's picture
08
Feb
2012
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Hmm..... Okay. But what is

Hmm..... Okay. But what is IDEA? you mean the enchancement request?

pete_4u2002's picture
08
Feb
2012
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NRaj's picture
08
Feb
2012
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My issue does not seem to

My issue does not seem to have a solution apart from the workarounds mentioned here....Thank you all for your time. 

Ariv's picture
27
Feb
2012
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Hi NRaj

File fingerprint or hash value based exceptions are not supported in Centralised Exception policy. Since you are using SEPM ver 11.0.7 even application based exceptions are not supported. As PTP is not installed the ADC option also ruled out. So if you are not planning to upgrade then the only way is to exclude as a file in the CE policy. I know it's really difficult to configure 22K exceptions. If possible check once again and remove the unwanted exceptions then configure it.