Video Screencast Help
Scheduled Maintenance: Symantec Connect is scheduled to be down Saturday, April 19 from 10am to 2pm Pacific Standard Time (GMT: 5pm to 9pm) for server migration and upgrades.
Please accept our apologies in advance for any inconvenience this might cause.

.exe will not run in DS job but runs locally

Created: 28 Jan 2013 | 2 comments

I am trying to install an application to a Windows 7 x64 PC with a scripted job on DS 6.9 SP5.  The job runs the application's setup.exe file and when it finishes, the job returns as a successful install but the application never actually installs.  If I run setup.exe locally or from the server it works as it should.

 

My scripted job is as follows:

rem Install Pictometry Extensions

\\servername\express\Deploy\Pictometry\Pictometry_10.0.33\setup.exe

Has anyone seen this happen before and have a solution?

 

Thanks for your help!

 

 

Comments 2 CommentsJump to latest comment

bhawver's picture

If the application is profile specific and/or doesn't like being installed under the system account, this could be your problem.  You can run the script as a specific user (only good for installs that aren't profile specific) or as the logged on user (only good when someone is actually logged onto the machine).

Hope this helps.

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

andykn101's picture

The first think I'd do is add a Task to copy the install files locally and then edit the install task to run from there.

How do you know the setup file is actually running?

Can you find a setup log file, maybe in c:\windows\temp?

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.