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Exec backup problem with Exchange 2007 and NAS

Updated: 21 May 2010 | 3 comments
Mirko's picture
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This issue has been solved. See solution.

Hi,

recently we have bought a Iomega NAS ix4.

When we have transfered the backup process on this NAS we had some problem with Exchange.
All works fine untill we arrive at the backup of mail boxes. We have this error:

Final error: e00002f7 - extract of mailbox messages out of the Exchange Backup isn´t possible (translated from italian)

Also a error: '-528 The current log file is missing. '

But if we do the same backup process on a hard disk all works fine.

Waht can i do?

Thank you,
Mirko Lazzari.

Our System:

Windows 2003, R2, SP2, 64-bit

Exchange 2007, SP1, 64-bit

BE 12.5 64-bit

Iomega Nas ix4 for backup

Comments

Larry Fine's picture
14
Jul
2009
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I suggest trying the B2Dtest

I suggest trying the B2Dtest tool to see if there are issues with your NAS or configuration.
http://seer.entsupport.symantec.com/docs/321584.htm

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RahulG's picture
14
Jul
2009
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Hi

There was fix released for this issue . Run live update and get all the patches installed . If still a problem try updating the firmware for the NAS and check with NAS vendor if they have any update related to the same

If this response answers your concern, please mark it as a "solution"

Mirko's picture
15
Jul
2009
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I have update the firmare to

I have update the firmare to version 2.0.15.43099 and the Iomega StorCenter Manager software and now i can backup Exchange on the NAS.

Thank you RahulG and Larry Fine for the support.