Workflow and ServiceDesk Community

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  • 1.  Executing a policy in workflow

    Posted Jul 22, 2014 08:45 AM

    Hi,

    I want to execute Collect Delta Software Inventory policy for specific machine through workflow. How do I do that?

    Thanks.



  • 2.  RE: Executing a policy in workflow

    Posted Jul 22, 2014 09:55 AM

    If this is a SMP task, you might be able to use the generated Task components. If it's not present, you have to regenerate the components to include it.



  • 3.  RE: Executing a policy in workflow

    Posted Jul 22, 2014 10:24 AM

    Hi ronak8590,

    I believe that you can find the component for this integration components in this guide:

     

    KB.png

    Should you not find these components, you can import new components (.dll) button in the Import Components.

     

    Regards

     

    André Florencio



  • 4.  RE: Executing a policy in workflow

    Posted Jul 23, 2014 01:09 AM

    Can we schedule that policy run through workflow?



  • 5.  RE: Executing a policy in workflow

    Posted Jul 23, 2014 07:36 AM

    Yes you can, simply create a Workflow monitor type and configure the execution time Workflow. The scheduled time and time implementing policy.

     

     



  • 6.  RE: Executing a policy in workflow

    Posted Jul 23, 2014 02:38 PM

    Hi ronak8590,

    To configure the runtime monitor to access the root of the project and then select the Publish tab and can set up scheduled part time.

     

    1_1.png

    Clicking on the schedule the next screen to be displayed button is for configuring routine.

     

    2_1.png

     

    Regards,

    André Florecio.