I Installed Ghost Client Agent on a desktop running 32 bit Windows XP sp3 using Symantec Ghost Console. The installation was successful. However the Ghost Client crashed. I tried to reinstall the Client using the installation CD. The same result occured.

The notebook is an Amilo Pro v2010. I did perform a reinstall using the manufactured CDs. I wanted to get rid of old crap thus trying to speed up this PC.

Then I wanted to use the AI Builder to make installation packets to use with the GSS 11.5.1.2266 Console. With a nonfunction Client I'm stuck.

What am I to do?

Regards
Alf Ivar, Norway

 I'm also posting the NGerror dump file

Symantec Ghost Client Agent

An exception has occurred of type C0000005

C:\Programfiler\Symantec\Ghost - C:\Programfiler\Symantec\Ghost\ngctw32.exe 11.5.1.2266

C:\WINDOWS\system32\USER32.dll!MsgWaitForMultipleObjectsEx+0x30

C:\WINDOWS\system32\USER32.dll!GetLastInputInfo+0x86

C:\WINDOWS\system32\USER32.dll!MsgWaitForMultipleObjects+0x1F

r:\depot_cont\ghost\gsstrunk\ghost\configureagent\agentlib\sockevent.cpp#433:SocketEvent::wait

    unsigned int msTimeout = 0xFFFDD8

    unsigned int callerHorizon = 0x30774E

r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#4376:l_mainLoop

    unsigned int c_sock = 352

    unsigned int code = 0x1B30000

    unsigned int count = 0x42FFD8

r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#4811:main

    int argc = 1

r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientmain.cpp#5289:g_runMain

    int argc = 1

    bool standalone = false

    unsigned int length = 212

    int wait = 0x77DE1701

    bool doReboot = false

r:\depot_cont\ghost\gsstrunk\ghost\configureagent\client\clientstate.cpp#117:ClientService::process

r:\depot_cont\ghost\gsstrunk\ghost\configureagent\library\src\win\firewall.cpp#405:Library::Win::l_serviceMain

    unsigned int argc = 2

    unsigned int data = 0

    unsigned int dataSize = 4

    unsigned int type = 0xFFFF94

  ....