Existing problem, just want to bring it front and center once again. Installs then rolls back.
Hello, I have a server that is Windows 2003 Server, it is a 32 Bit Operating System. This machine ONCE had, SSC, Quarantine and SAV on it. I cleared those off a while back and I was able to install SEP version 11. This was the first time SEP was installed. I began to notice issues with it, like it wasn't updating or it was very slow. I removed SEP 11 manually, I also used CleanWipe and NoNav. I was so desperate that I also risked going into the registry using the manual solution. I have created all sorts of packages for it and nothing worked. I have tried a local AND remote install with differnt features within the package, I also tried where I did not add Symantec EP to the start menu. I ran MWB scans, checked for disk space and made sure all services were in tact.
When SEP is installed, it looks like it installs perfectly, THEN what happens is all of the temp files are gone and what should be a considerable folder in the program files is reduced to a little under 7MB, symantec adds folders and registry entries but the program is totally useless because there is practically NO content. I have tried to install a managed and unmanged client. I tried a direct install which also failed. I CAN install other programs such as MalWarebytes.
This is the first machine that this has happend on, I have NEVER ever seen this happen on ANY version before the most recent one. I have a case open with Symantec and even they are looking at it and escalating it. I got so desperate that I resorted to re install SAV on this server, I didn't like this option but at least it worked. If I can remember more I will add more of what I have tried to get it to work. The reason I bring this up again is because NOW this has happened on a client PC.
To sum up, I install SEP 12.1.2015.2015 and it looks perfect, and add ALL of the files, and looks like a nice legitimate program, then out of nowhere it rolls back to almost nothing and leaves little conent which is not even useful. I can't be the only person this has happened to. I am of the mind that this issue is specific to this version 12.1.2015.2015.
The installation of SAV was sucessful, SEP doesn't seem to want to have anything to do with the system. There is 1GB RAM on this system.