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Expiration Issues

Updated: 10 May 2011 | 10 comments
pjtee's picture
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This issue has been solved. See solution.

Netbackup 7.0.1

Windows 2003 Server

 

Hi, I inserted two tapes last night which were last used on 18th April and their retention was set for 3 weeks. So the retention should have lapsed on the 9th May (i.e. yesterday). Doesn't seem to have happened though and half of my backups failed with status 96 "unable to allocate media" errors. I had no scratch tapes inserted.

What I don't really get is that the other half did backup ok. Backups that include Flash file and SQL which spanned both 9th and 10th May completed successfully (without wiping the April contents) but then the other half all failed.

I'm just having a bit of trouble understanding why some did backup? As I understand it the whole lot should have failed because the tape retention had not expired in time

 

 

Any help would be appreciated.

 

Thanks

Comments

Zahid.Haseeb's picture
10
May
2011
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The backup policy which did

The backup policy which did trigger and failed have the properly Volume Pool assigned ? 

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Zahid Haseeb

zahidhaseeb.wordpress.com

pjtee's picture
10
May
2011
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All backup policies are

All backup policies are configured the same....

Volume Pool - ENCR_Daily

Retention - 3 weeks

 

 

 

Thanks

Zahid.Haseeb's picture
10
May
2011
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What is the result of

What is the result of Available_media command?

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Zahid Haseeb

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Andy Welburn's picture
10
May
2011
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One possible reason I can think of as to why so many worked &

the others didn't - tapes didn't expire (as you are probably aware!) but they also weren't FULL. The first few backups therefore had space to complete before they did become FULL.

Really needed to check exactly when they were due to expire before loading them in the library & if necessary manually expiring them - it will all depend upon the expiration date & the actual date of the last images written to them.

Maybe worth checking next time so you don't encounter your 96 errors again.

Regards Andy

"It's not too late to panic ..."

watsons's picture
10
May
2011
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Possibly known bug in 7.0.1...

If you never had this problem in earlier version of NBU.. probably this bug:

As stated in 7.0.1 Late Breaking News:

 

(ET2106924)  Duplications fail with a Status Code 191/233/44, Image expiration also does not occur on Windows Master servers
 http://www.symantec.com/docs/TECH138266

pjtee's picture
10
May
2011
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Ok ...I checked the kilobytes

Ok ...I checked the kilobytes in the "Tape Written" report and both tapes come in well under 1.6Tbytes. So they don't appear to be full, unless its not counting the previously held backups. Which is a bit useless...

 

But yeah, if true I guess that makes sense.

Zahid.Haseeb's picture
10
May
2011
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As I have asked you what is

As I have asked you what is the result of available_media command. The STATUS must not be FULL See the command for reference:

C:\Program Files\VERITAS\NetBackup\bin\goodies>available_media.cmd

 

media   media   robot   robot   robot   side/   ret    size     status
 ID     type    type      #     slot    face    level  KBytes
---------------------------------------------------------------------------
CatalogBackup pool
 
 
DataStore pool
 
 
NetBackup pool
 
A00038  4MM      NONE     -       -      -       9     21481418 ACTIVE
A00044  4MM      NONE     -       -      -       9     22841324 ACTIVE
A00056  4MM      NONE     -       -      -       9     21911831 ACTIVE
A00059  4MM      NONE     -       -      -       9     27126231 FULL
A00046  4MM      NONE     -       -      -       -     -        AVAILABLE
A00047  4MM      NONE     -       -      -       -     -        AVAILABLE
A00048  4MM      NONE     -       -      -       -     -        AVAILABLE
 
 
 
If the STATUS is FULL then its a different question that why the Images are not being expired. 

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Zahid Haseeb

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pjtee's picture
10
May
2011
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Hi, you're right. They are

Hi, you're right. They are full

 

0025L4  HCART    TLD      0       4      -       2     1392525174       FULL/MP
/ENCRYPTION
0026L4  HCART    TLD      0       1      -       2     1920156055       FULL/MP

Ok, that answers my question. Thats everyone for their help, some good tips for the future.

Zahid.Haseeb's picture
10
May
2011
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Good to head that your

Good to head that your problem is resolved

Any comment will be appreciated. Mark as Solution if your query is resolved
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Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

Andy Welburn's picture
10
May
2011
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Probably FULL now as a consequence of last nights successful

backups!

Further to your original post & attachment, are you aware that these details are also available in the GUI? The columns in the media output you attached can be "customised" to suit what info you believe is most relevant (e.g. you could include status, due expiration etc etc):

layout.JPG

Regards Andy

"It's not too late to panic ..."