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expired licenses

Created: 25 Dec 2012 • Updated: 06 Feb 2013 | 6 comments
julrendo's picture
This issue has been solved. See solution.


buy new licenses and activate the manager, but it expired and are still there, my question is whether I can already delete the expired

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Ashish-Sharma's picture


Did you delete old expired license file ?
If no please delete this file and check.
Check this thread and mithun comment
About renewing your Symantec Endpoint Protection license
Article:HOWTO55071  |  Created: 2011-06-29  |  Updated: 2012-03-30  |  Article URL

Thanks In Advance

Ashish Sharma

Mithun Sanghavi's picture


I would suggest you to delete all the Expired licenses from the SEP Manager and then insert the Latest License which has been received.

You could also try inserting the license number and try registring them again..

Importing a license

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Chetan Savade's picture


Thanks for the writing your query in Symantec community.

When your current license is about to expire, the Symantec Endpoint Protection Manager (SEPM) begins sending license expiration notifications to the Symantec Endpoint Protection administrator. Symantec highly recommends that you renew your license before it expires.

When you renew a license, the expired license is removed and is replaced with a new license. To purchase renewal licenses, visit the Symantec Store, or contact your Symantec partner or preferred Symantec reseller.

Check this article:

About renewing your Symantec Endpoint Protection license

To learn more about license concept check this article:

SEP 12.1 & License concept :-

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Ashish-Sharma's picture


Do you need any more help here??

Thanks In Advance

Ashish Sharma

Dickson's picture

If license is expired, what will it be? Or I still can use it forever except for no free of upgrade.

SebastianZ's picture

You can you it but as expired it will provide you with no content updates on SBE edition:

1)  Hard Enforcement: SEP 12.1 Small Business Edition

  • Content update downloads stop for both server and clients.In Small Business Edition it's 1:1 mapping with CAT server.
  • UI changes and log notifications are started.