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expired licenses

Created: 25 Dec 2012 • Updated: 06 Feb 2013 | 6 comments
julrendo's picture
This issue has been solved. See solution.

good

buy new licenses and activate the manager, but it expired and are still there, my question is whether I can already delete the expired

attached file

 

Thanks

Comments 6 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

 
Did you delete old expired license file ?
 
If no please delete this file and check.
 
Check this thread and mithun comment
 
https://www-secure.symantec.com/connect/forums/sepm-12-license-activationrenewal-q
 
About renewing your Symantec Endpoint Protection license
Article:HOWTO55071  |  Created: 2011-06-29  |  Updated: 2012-03-30  |  Article URL http://www.symantec.com/docs/HOWTO55071
 

 

Thanks In Advance

Ashish Sharma

 

 

Mithun Sanghavi's picture

Hello,

I would suggest you to delete all the Expired licenses from the SEP Manager and then insert the Latest License which has been received.

You could also try inserting the license number and try registring them again..

Importing a license

http://www.symantec.com/docs/HOWTO55080

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/docs/HOWTO55294

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
Chetan Savade's picture

Hi,

Thanks for the writing your query in Symantec community.

When your current license is about to expire, the Symantec Endpoint Protection Manager (SEPM) begins sending license expiration notifications to the Symantec Endpoint Protection administrator. Symantec highly recommends that you renew your license before it expires.

When you renew a license, the expired license is removed and is replaced with a new license. To purchase renewal licenses, visit the Symantec Store, or contact your Symantec partner or preferred Symantec reseller.

Check this article:

About renewing your Symantec Endpoint Protection license

http://www.symantec.com/docs/HOWTO55071

To learn more about license concept check this article:

SEP 12.1 & License concept :- https://www-secure.symantec.com/connect/articles/s...

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Ashish-Sharma's picture

 

Hi,

Do you need any more help here??

Thanks In Advance

Ashish Sharma

 

 

Dickson's picture

If license is expired, what will it be? Or I still can use it forever except for no free of upgrade.

SebastianZ's picture

You can you it but as expired it will provide you with no content updates on SBE edition:

1)  Hard Enforcement: SEP 12.1 Small Business Edition

  • Content update downloads stop for both server and clients.In Small Business Edition it's 1:1 mapping with CAT server.
  • UI changes and log notifications are started.

https://www-secure.symantec.com/connect/articles/s...

https://www-secure.symantec.com/connect/forums/wha...