SEP 11.0 does not require any license, it quite possible that you have installed trial ware and it expired, other than that there is no other license.
wrt to virus issues , SEP should have latest virus definitions,if the clients have internet access , you can go to start-run and type luall.exe, and run a full scan.
if you want to do a manual analysis of what programs are loaded u can try this document
Troubleshooting viruses with Symantec AntiVirus 10.x and earlier
http://www.symantec.com/business/support/index?page=content&id=TECH102085&locale=en_US
Does Symantec Endpoint Protection 11.0 require a license file?
http://www.symantec.com/business/support/index?page=content&id=TECH103025