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Explaination on Insight

Created: 24 Jan 2012 | 5 comments
Symantec World's picture
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Hi All,

Am not clear on Symantec Trusted and Community Trusted, can anyone have simple example to understand differences between this?

As I understand Symantec Trusted is known files of windows environment and Community Trusted means those files relates to personal software and reported to Symantec Security Response Team for verifying and they tag as clean and known files.

Please correct me. Thanks in Adv.

 

Regards,

M.R.

Comments

w-d's picture
24
Jan
2012
1 Vote +1
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www.symantec.com/docs/HOWTO55250

You think correctly.

This is a an explanation taken from www.symantec.com/docs/HOWTO55250:

  • Symantec and Community Trusted

    This level skips files that are trusted by Symantec and the Symantec Community.

  • Symantec Trusted

    This level skips only files that are trusted by Symantec.

Symantec Community are all the users of Symantec products. So the files signed by Community as Trusted, are in the category "Community Trusted".

Please keep in mind that the suggested security option is "Symantec Trusted"

What are the Symantec Endpoint Protection (SEP) versions released officially?
https://www-secure.symantec.com/connect/articles/w...

pete_4u2002's picture
24
Jan
2012
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Symantec Trusted : All files

Symantec Trusted : All files signed by symantec and Norton

Community Trusted: its from Norton Community

Mithun Sanghavi's picture
24
Jan
2012
2 Votes +2
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Correct.

Hello,

You are almost correct. Let me get that corrected.

Symantec Trusted are the Symantec signed Files, whereas Community Trusted are the files which are Symantec and Norton signed, Microsoft Catalog Signed, or Authenticode Signed.

and other files are based on Reputation:

How Symantec Endpoint Protection uses reputation data to make decisions about files

http://www.symantec.com/docs/HOWTO55275

To know more check this Whitepaper on Symantec Insight on 

https://www-secure.symantec.com/connect/downloads/insight-deployment-best-practices-whitepaper

Incase, you want to check the Symantec Download Insight, check this Video:

https://www-secure.symantec.com/connect/videos/symantec-download-insight-symantec-endpoint-protection-121

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

Symantec World's picture
24
Jan
2012
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Re

Thanks for the clarification but how can be sure that a Community Trusted file is safe, does Symantec Security Response Team analysed the actual files?

Regards, M.R

Gurupreet's picture
24
Jan
2012
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Hello, Yes, Community trusted

Hello,

Yes, Community trusted file is safe as Security Response Team analyse these files as well.

In case you have any doubts on a specific file you can always upload the file in zipped folder to Security Response team for confirmation.

Regards,

Guru