Endpoint Protection Small Business Edition

Hello,

I have a Enpoint portection manager 12.1.1000.157 RU1 installed, everytime that I want to create a new installation package, the process never end.

I tried to run a upgrade.bat but didn't work, If anyone have an idea about this problem with my environment I'll be very grateful.

thanks in advance.

where you are trying to store the package? make sure System account has full access to the folder you are trying to save.

When you export the package it should create a folder on the drive you are trying to save. Does it create a folder?

This issue fixed in 12.1 RU1 MP1,You can upgrade your sepm In sep 12.1.3

Check mithun Comments

https://www-secure.symantec.com/connect/forums/failed-export-client-installation-package-group-try-again-later#comment-7069371

can try repair once , if not upgrade the SEPM to the latest version as the one you are runnning is old.

Hello,

I would suggest you to migrate the SEP to the Latest version of SEP 12.1 RU3.

http://www.symantec.com/connect/blogs/whats-new-latest-symantec-endpoint-protection-sep-121ru3

This is a known issue with the earlier versions of SEP 12.1 RU1 MP1

A Number of Threads having the same issue. Check this:

https://www-secure.symantec.com/connect/forums/unable-export-install-package

http://www.symantec.com/connect/forums/unable-export-package

Here is the official Article on this Issue:

http://www.symantec.com/business/support/index?page=content&id=TECH180445

This issue has been resolved in the Upcoming version of SEP 12.1 RU1 MP1.

SEP 12.1 RU1 MP1 version has been Released. 

Check the Release Notes / Fixes below:

Release Notes for Symantec Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control, version 12.1, Release Update 1 MP1

http://www.symantec.com/docs/DOC5564

New fixes and features in Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1

http://www.symantec.com/docs/TECH187656

Hope that helps!!