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export to PST

Created: 20 Apr 2014 • Updated: 02 May 2014 | 5 comments
This issue has been solved. See solution.

Hello all.  thanks for the time and effort.

a few of our users are requesting an pst export of their archived mailbox for the past year...  i read this article and it says i can do it through the export wizard or browser.  I prefer using the export wizard.  the one question the article didnt explain is what happens to the archive stubs in the user's mailbox? thanks.

 

http://www.symantec.com/business/support/index?pag...

 

Operating Systems:

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Rob.Wilcox's picture

Nothing will happen to them, they'll say where they are.

GabeV's picture

Hello goof717,

When you perform a PST export from the VAC, the "Export to PST" wizard doesn't connect to the mailboxes in Exchange. It exports the data from the archive. Thus, the Enterprise Vault shortcuts will stay untouched in the mailbox.

There is an option in the wizard where you can remove the archived items from the archive whicih might break the shortcuts in the mailboxes but, for your case, you would be using the third option "Export all items in this date range" since you want to export only one year.

I hope this helps.

“Success is not final, failure is not fatal: it is the courage to continue that counts.”–Winston Churchill

goof717's picture

thanks for the quick responses.  what if we ingest a date range of emails? so instead of exporting to pst we will export back to exchange mailbox.  I'm going to test that next.

Rob.Wilcox's picture

Take a look at the options which are available.  This screen is available whether you export to PST or to a mailbox:

 

2014-04-23_07h05_39.png

SOLUTION
goof717's picture

thanks Rob.  i took an item count of my mailbox before and after the ingestion..just gotta see what was put back in.

next thing is to create a separate policy for these users to not have their emails archived at all. thanks again.