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Exporting Package

Created: 04 Oct 2012 • Updated: 16 Oct 2012 | 2 comments


Im not able to export an SEP package from sepm its keeps showing "preparing..."

Kindly find the attachment

Comments 2 CommentsJump to latest comment

Ashish-Sharma's picture


What SEP version are you using ?

Upgrade.bat file could be found under C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin

Hope that would help you!!

Thanks In Advance

Ashish Sharma

Ashish-Sharma's picture

HI Niyaz

The issue you mentioned was a known issue & has been fixed in SEP 12.1 RU1 MP1

Export of client package from SEPM never finishes
Fix ID: 2627397
Symptom: Export of a client package from SEPM does not complete on non-English Windows, when SEPM is configured to use the embedded database.
Solution: SEPM was modified to use a different database method to obtain binary stream data.

If not using RU1 MP1 then please upgrade the SEPM to latest SEPM version 12.1 RU2


Thanks In Advance

Ashish Sharma