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Export/Prodcution disabled in EV Discovery Accelerator

Created: 25 Sep 2012 • Updated: 09 Oct 2012 | 4 comments
This issue has been solved. See solution.

I'm trying to export a search created under a case in EV DA.  The account I'm using has all the permissions defined under Application and Case scope.  However, new, stop, re-try, and other options in "Export/Production" tab are disabled.

What other permissions do I need to grant to enable these options?

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Aruna Belluri's picture

No! Should the search results be accepted for the export/production options to work?

Aruna Belluri's picture

Once I accept the search and export it, will I be able to delete the case and the searches contained in it?

TonySterling's picture

yes, the search will need to be accepted.

And yes, after you export it you can deleted the case.

SOLUTION