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External OWA access to archived email attachments

Created: 21 Jun 2010 | 4 comments
wkuiper's picture
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Question: What configuration is required to enable external OWA users (via Internet) to open and view their archived email attachments.
Present situation:
Exchange 2007 CAS/HUB server + Exchange 2007 Mailbox server
Enterprise Vault 8.0 SP3
ISA 2006

Comments

Rob Wilcox's picture
21
Jun
2010
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Can I ask how they're opening

Can I ask how they're opening the attachments?

Are they clicking on the link in the shortcut?
Are they opening the mail (double clicking) then clicking on the attachments?

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox
wkuiper's picture
24
Jun
2010
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Rob, They are opening the

Rob,

They are opening the mail and the click on the attachment.

Damon Kaswell's picture
21
Jun
2010
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Just in case you haven't seen

Just in case you haven't seen this yet, we do have step-by-step instructions for configuring Enterprise Vault OWA integration in the Exchange archiving guide (available here). OWA instructions begin in Chapter 9.

I would also recommend viewing this technote on EV with Outlook Anywhere and ISA 2006, if you're interested in going down that path.

Regards,
Damon Kaswell
Enterprise Vault Support
Global Support: 1-800-342-0652
Symantec Corporation
http://www.symantec.com

Kaushal Suthar's picture
22
Jun
2010
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You would need the following

You would need the following steps :

1) Install EV extensions on CAS servers
2) Run OWAuser.wsf script on the EV server
3) Edit web.config file on CAS server as needed as per technote : http://support.veritas.com/docs/304386
4) Make ISA Publishing and link translation rule

Please note that when OWA users click on Archive Explorer or Search Arcives button in OWA, it will try to directly connect to EV server.