Created: 22 Oct 2012 | Updated: 22 Oct 2012 | 5 comments
I cannot see my 1TB external drive. I was in the past, prior to updating PGP to 10.2.1 MP4 able to force PGP to challenge me for the password by powering on the drive after my system was booted and logged in. Now it won't do that. My only recourse at this time is to delete the drive and restore my backup from my online backup solution.
I will continue to use PGP for the boot disk but I do not trust PGP anymore to guard my external drives. And while I am on that subjuct, I just connected a new 1TB drive to my system and was unable to get PGP to recognize that NON PGP drive so that I could encrypt the drive with PGP.
This not acceptable. Symantec has progessively broken PGP. First we lost the ability to encrypt drives as I mentioned above, and that eventually was fixed. Then we lost the ability to automaticallymount PGP encrypted drives. That has never been fixed. Now I cannot force PGP to mount an encrypted disk. I have lost access to my data. You the user of PGP make your own determination whether you are being well cared for as a PGP user.
Just so you know, I had no trouble using TrueCrypt to encrypt the drive that PGP would not see. I will restore my backup and when I delete the partition on my currently unmountable PGP drive, I will also encrypt it with TrueCrypt. It saddens me that a fine product that PGP used to be has not deteriorated into a product that I cannot rely upon. Sad.