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is extra user wil take update fromn Symantec

Created: 22 May 2013 • Updated: 22 May 2013 | 2 comments
roh243's picture
This issue has been solved. See solution.

i am using 12.1 symantec end point protection with 100 user licenc

my quistion is my if i install client package in more then 100 user will they take update

or not

Operating Systems:

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Brɨan's picture

If you are using SEP Small Business edition and go over the alloted license count than updates for clients will stop.

If you are using SEP Enterprise and go over the alloted license count, clients will still continue to get updates.

See the solution in this thread:

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Mithun Sanghavi's picture


Incase if you are running the SEP 12.1 Enterprise Edition, then there would be no virus definitions update issues.

For 12.1 Enterprise Edition, over deployed clients work normally. However you would keep receiving an alert notification for the same.

For 12.1 SBE, over deployed clients cannot download definitions. Plus there is a Grace count.

In both situations, the clients appear in the console. 

Check this Article:

In SEP 12.1 there are two types of enforcement.

Types of enforcement

When the license goes out of compliance the Symantec Endpoint Protection product goes into enforcement mode. There are two types of enforcement

1)  Hard Enforcement: SEP 12.1 Small Business Edition (SBE)

  • Content update downloads stop for both server and clients.In Small Business Edition it's 1:1 mapping with CAT server.
  • UI changes and log notifications are started.

2)  Soft Enforcement: SEP 12.1 Enterprise Edition (EE)

  •  Content update downloads continue from all the sources.
  •  UI changes and log notifications are started. 

Check the Attachment.

SEP EE Licensing guide.pdf 97.94 KB
SEP SBE Licensing guide.pdf 103.78 KB

Mithun Sanghavi
Associate Security Architect


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