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Extraction errors Encountered by the Decomposer Engines

Created: 20 Jan 2014 | 3 comments
julrendo's picture
good 
 
We are showing the next event in a server that has the version of SEP 12.1.1000.157 RU1, 
 
Extraction errors Encountered by the Decomposer Engines 
 
the attachment is complete message antivirus client 
 
Thank you very much for your help

Comments 3 CommentsJump to latest comment

Brɨan's picture

It simply means that the decomposer engine did not have a signature to extract and scan inside the file. Essentially, the contents of the file were not scanned and ignored.

There may be other reasons as well, this article lays them out:

"Could not scan [#] files inside [path][filename] due to extraction errors encountered by the Decomposer Engines" during a scan

padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH99755 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2002-01-30 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2012-05-10 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/TECH99755

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Rafeeq's picture

it if password protected it wont be able to extract and scan it

Brɨan's picture

Do you need anymore assistance?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.