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Facing issue 59...

Created: 13 Oct 2012 • Updated: 13 Oct 2012 | 8 comments
This issue has been solved. See solution.

Hi All,

I need a solution,i am getting error-59,i have gone through many threads and tried the same but still getting the error.

Please find the below details:

Master Server :asprd111.aldc.att.com (Unix)

Media Server :gaalpa1bkpsrv03.itservices.sbc.com (Windows 2008)

 Client : gaalpa1clusrvc1.itservices.sbc.com (Windows 2008)

-----------------------------------------------------------------------------------------------------

Bpclntcmd output from Client to Media Server:

D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -sv
6.5

D:\Program Files\Veritas\NetBackup\bin>bpclncmd -pn
'bpclncmd' is not recognized as an internal or external command,
operable program or batch file.

D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -pn
expecting response from server asprd111.aldc.att.com
gaalpa1clusrvc1.itservices.sbc.com gaalpa1clusrvc1.itservices.sbc.com 130.8.53.191 52446

D:\Program Files\Veritas\NetBackup\bin>
D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self
gethostname() returned: gaalpa1clusrvc1.itservices.sbc.com
host gaalpa1clusrvc1.itservices.sbc.com: GAALPA1CLUSRVC1.ITServices.sbc.com at 130.8.53.191 (0xbf350882)
host gaalpa1clusrvc1.itservices.sbc.com: GAALPA1CLUSRVC1.ITServices.sbc.com at 172.29.9.1 (0x1091dac)
host gaalpa1clusrvc1.itservices.sbc.com: GAALPA1CLUSRVC1.ITServices.sbc.com at 169.254.1.63 (0x3f01fea9)
host gaalpa1clusrvc1.itservices.sbc.com: GAALPA1CLUSRVC1.ITServices.sbc.com at 169.254.243.131 (0x83f3fea9)
host gaalpa1clusrvc1.itservices.sbc.com: GAALPA1CLUSRVC1.ITServices.sbc.com at 130.8.53.194 (0xc2350882)
host gaalpa1clusrvc1.itservices.sbc.com: GAALPA1CLUSRVC1.ITServices.sbc.com at 130.8.53.195 (0xc3350882)
aliases:

D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn asprd111.aldc.att.com
host asprd111.aldc.att.com: asprd111.aldc.att.com at 135.53.28.54 (0x361c3587)
aliases:

D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn GAALPA1BKPSRV03.ITServices.sbc.com
host GAALPA1BKPSRV03.ITServices.sbc.com: gaalpa1bkpsrv03.itservices.sbc.com at 130.8.53.190 (0xbe350882)
aliases:

------------------------------------------------------------------------------------------------------------

Client host file

127.0.0.1       localhost
::1             localhost
135.53.28.53    asprd111.aldc.att.com
130.8.53.190    gaalpa1bkpsrv03.itservices.sbc.com

----------------------------------------------------------------------------------------------------------

Bpcd logs on client:

23:14:59.699 [5184.9148] <16> bpcd main: Server access denied
23:16:20.181 [7672.6172] <2> bpcd main: offset to GMT 18000
23:16:20.197 [7672.6172] <2> bpcd main: Got socket for input 556
23:16:20.197 [7672.6172] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.51932 TO 130.8.53.191.13724
23:16:20.197 [7672.6172] <2> bpcd main: setup_sockopts complete
23:16:20.213 [7672.6172] <2> bpcd peer_hostname: Connection from host asprd111.aldc.att.com (135.53.28.53) port 51932
23:16:20.213 [7672.6172] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111.aldc.att.com
23:16:20.213 [7672.6172] <4> bpcd valid_server: hostname comparison succeeded
23:16:20.213 [7672.6172] <2> bpcd main: output socket port number = 1
23:16:20.213 [7672.6172] <2> bpcd main: Duplicated vnetd socket on stderr
23:16:20.213 [7672.6172] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
23:16:20.213 [7672.6172] <2> bpcd main: VERBOSE = 0
23:16:20.213 [7672.6172] <2> bpcd main: Not using VxSS authentication with asprd111.aldc.att.com
23:16:20.322 [7672.6172] <2> bpcd main: BPCD_GET_VERSION_RQST
23:16:20.447 [7672.6172] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST
23:16:20.571 [7672.6172] <2> bpcd main: BPCD_DISCONNECT_RQST
23:16:20.571 [7672.6172] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
23:21:00.176 [8180.7820] <2> bpcd main: offset to GMT 18000
23:21:00.207 [8180.7820] <2> bpcd main: Got socket for input 548
23:21:00.207 [8180.7820] <2> logconnections: BPCD ACCEPT FROM 130.8.53.190.57600 TO 130.8.53.191.13724
23:21:00.207 [8180.7820] <2> bpcd main: setup_sockopts complete
23:21:00.207 [8180.7820] <2> bpcd peer_hostname: Connection from host gaalpa1bkpsrv03.itservices.sbc.com (130.8.53.190) port 57600
23:21:00.207 [8180.7820] <2> bpcd valid_server: comparing asprd111.aldc.att.com and gaalpa1bkpsrv03.itservices.sbc.com
23:21:00.207 [8180.7820] <2> bpcd valid_server: comparing gaalpa1bksrv03.itservices.sbc.com and gaalpa1bkpsrv03.itservices.sbc.com
23:21:00.238 [8180.7820] <2> hosts_equal: gethostbyname failed for gaalpa1bksrv03.itservices.sbc.com: The requested name is valid, but no data of the r (0)
23:21:00.238 [8180.7820] <4> bpcd valid_server: gaalpa1bkpsrv03.itservices.sbc.com is not a master server
23:21:00.238 [8180.7820] <16> bpcd valid_server: gaalpa1bkpsrv03.itservices.sbc.com is not a media server either
23:21:00.238 [8180.7820] <2> bpcd main: output socket port number = 1
23:21:00.488 [8180.7820] <2> bpcd main: Duplicated vnetd socket on stderr
23:21:00.488 [8180.7820] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
23:21:00.488 [8180.7820] <2> bpcd main: VERBOSE = 0
23:21:00.488 [8180.7820] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
23:21:00.488 [8180.7820] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

-------------------------------------------------------------------------------------------------------------------------------------

Media Server Entries:gaalpa1bkpsrv03.itservices.sbc.com

O:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self
gethostname() returned: gaalpa1bkpsrv03.itservices.sbc.com
host gaalpa1bkpsrv03.itservices.sbc.com: GAALPA1BKPSRV03.ITServices.sbc.com at 130.8.53.190 (0xbe350882)
aliases:

O:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn gaalpa1clusrvc1.itservices.sbc.com
host gaalpa1clusrvc1.itservices.sbc.com: gaalpa1clusrvc1.itservices.sbc.com at 130.8.53.191 (0xbf350882)
-------------------------------------------------------------------------------------

Bpbrm logs

30:15.248 [5676.2724] <2> bpbrm Exit: IN_SOCK from bpcr = 500

01:30:40.895 [3956.6748] <2> bpbrm main: INITIATING (VERBOSE = 0): version NetBackup 6.5 0
01:30:40.895 [3956.6748] <2> logparams: -backup -S asprd111.aldc.att.com -c gaalpa1clusrvc1.itservices.sbc.com -ct 13 -ru root -cl gaalpa1clusrvc1_D -sched Full -bt 1350106226 -dt 0 -st 0 -b gaalpa1clusrvc1.itservices.sbc.com_1350106226 -mediasvr gaalpa1bkpsrv03.itservices.sbc.com -jobid 5136481 -jobgrpid 5136481 -masterversion 650000 -maxfrag 2048 -reqid -1349854007 -mt 2 -to 0 -stunit gaalpa1bkpsrv03_lto -rl 3 -rp 2678400 -cj 8 -D 6 -rt 1 -rn 0 -pool Production -use_ofb -use_otm -WOFB_enabled 1 -nbu -jm -secure 1 -kl 3 -rg root -fso -connect_options 16974338
01:30:40.942 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:40.942 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpdbm
01:30:41.067 [3956.6748] <2> logconnections: BPDBM CONNECT FROM 130.8.53.190.56667 TO 135.53.28.53.13724
01:30:41.566 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:41.566 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpcd
01:30:41.582 [644.5824] <2> bpbrm main: INITIATING (VERBOSE = 0): version NetBackup 6.5 0
01:30:41.582 [644.5824] <2> logparams: -backup -S asprd111.aldc.att.com -c gaalpa1clusrvc1.itservices.sbc.com -ct 13 -ru root -cl gaalpa1clusrvc1_C -sched Full -bt 1350106227 -dt 0 -st 0 -b gaalpa1clusrvc1.itservices.sbc.com_1350106227 -mediasvr gaalpa1bkpsrv03.itservices.sbc.com -jobid 5136482 -jobgrpid 5136482 -masterversion 650000 -maxfrag 2048 -reqid -1349854008 -mt 2 -to 0 -stunit gaalpa1bkpsrv03_lto -rl 3 -rp 2678400 -cj 8 -D 6 -rt 1 -rn 0 -pool Production -use_ofb -use_otm -WOFB_enabled 1 -nbu -jm -secure 1 -kl 3 -rg root -fso -connect_options 16974338
01:30:41.628 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:41.628 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpdbm
01:30:41.628 [644.5824] <2> logconnections: BPDBM CONNECT FROM 130.8.53.190.56671 TO 135.53.28.53.13724
01:30:41.769 [3956.6748] <2> logconnections: BPCD CONNECT FROM 130.8.53.190.56670 TO 130.8.53.191.13724
01:30:41.769 [3956.6748] <2> vnet_connect_to_vnetd_extra: vnet_vnetd.c.179: msg: VNETD CONNECT FROM 130.8.53.190.56672 TO 130.8.53.191.13724 fd = 468
01:30:41.816 [3956.6748] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.532: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
01:30:42.018 [3956.6748] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.549: ipc_string: 53915
01:30:42.096 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:42.096 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpcd
01:30:42.299 [644.5824] <2> logconnections: BPCD CONNECT FROM 130.8.53.190.56673 TO 130.8.53.191.13724
01:30:42.299 [644.5824] <2> vnet_connect_to_vnetd_extra: vnet_vnetd.c.179: msg: VNETD CONNECT FROM 130.8.53.190.56674 TO 130.8.53.191.13724 fd = 464
01:30:42.346 [644.5824] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.532: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
01:30:42.408 [3956.6748] <2> ConnectToBPCD: bpcd_connect_and_verify(gaalpa1clusrvc1.itservices.sbc.com, gaalpa1clusrvc1.itservices.sbc.com) failed: 46
01:30:42.408 [3956.6748] <16> bpbrm start_bpcd_stat: bpcd on gaalpa1clusrvc1.itservices.sbc.com exited with status 59: access to the client was not allowed
01:30:42.455 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:42.455 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpjobd
01:30:42.471 [3956.6748] <2> job_connect: SO_KEEPALIVE set on socket 460 for client asprd111.aldc.att.com
01:30:42.471 [3956.6748] <2> logconnections: BPJOBD CONNECT FROM 130.8.53.190.56675 TO 135.53.28.53.13724
01:30:42.471 [3956.6748] <2> job_authenticate_connection: ignoring VxSS authentication check for now...
01:30:42.471 [3956.6748] <2> job_connect: Connected to the host asprd111.aldc.att.com contype 10 jobid <5136481> socket <460>
01:30:42.471 [3956.6748] <2> job_connect: Connected on port 56675
01:30:42.549 [644.5824] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.549: ipc_string: 53917
01:30:42.580 [3956.6748] <2> get_long: (2) premature end of file (byte 1)
01:30:42.580 [3956.6748] <2> job_monitoring_exex: Failed to get frame type
01:30:42.580 [3956.6748] <2> job_disconnect: Disconnected
01:30:42.627 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:42.627 [3956.6748] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpdbm
01:30:42.627 [3956.6748] <2> logconnections: BPDBM CONNECT FROM 130.8.53.190.56676 TO 135.53.28.53.13724
01:30:42.939 [644.5824] <2> ConnectToBPCD: bpcd_connect_and_verify(gaalpa1clusrvc1.itservices.sbc.com, gaalpa1clusrvc1.itservices.sbc.com) failed: 46
01:30:42.939 [644.5824] <16> bpbrm start_bpcd_stat: bpcd on gaalpa1clusrvc1.itservices.sbc.com exited with status 59: access to the client was not allowed
01:30:42.986 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:42.986 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpjobd
01:30:43.048 [3956.6748] <2> verify_client: bpbrm.c.32576: start_bpcd_stat failed: 59 59 0x0000003b
01:30:43.048 [3956.6748] <2> bpbrm main: bpbrm.c.2606: verify_client failed: 59 59 0x0000003b
01:30:43.048 [3956.6748] <2> bpbrm kill_child_process_Ex: start
01:30:43.110 [644.5824] <2> job_connect: SO_KEEPALIVE set on socket 464 for client asprd111.aldc.att.com
01:30:43.110 [644.5824] <2> logconnections: BPJOBD CONNECT FROM 130.8.53.190.56677 TO 135.53.28.53.13724
01:30:43.110 [644.5824] <2> job_authenticate_connection: ignoring VxSS authentication check for now...
01:30:43.110 [644.5824] <2> job_connect: Connected to the host asprd111.aldc.att.com contype 10 jobid <5136482> socket <464>
01:30:43.110 [644.5824] <2> job_connect: Connected on port 56677
01:30:43.220 [644.5824] <2> get_long: (2) premature end of file (byte 1)
01:30:43.220 [644.5824] <2> job_monitoring_exex: Failed to get frame type
01:30:43.220 [644.5824] <2> job_disconnect: Disconnected
01:30:43.266 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:30:43.266 [644.5824] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpdbm
01:30:43.391 [644.5824] <2> logconnections: BPDBM CONNECT FROM 130.8.53.190.56678 TO 135.53.28.53.13724
01:30:44.140 [644.5824] <2> verify_client: bpbrm.c.32576: start_bpcd_stat failed: 59 59 0x0000003b
01:30:44.140 [644.5824] <2> bpbrm main: bpbrm.c.2606: verify_client failed: 59 59 0x0000003b
01:30:44.140 [644.5824] <2> bpbrm kill_child_process_Ex: start
01:30:48.056 [3956.6748] <2> bpbrm Exit: client backup EXIT STATUS 59: access to the client was not allowed
01:30:49.148 [644.5824] <2> bpbrm Exit: client backup EXIT STATUS 59: access to the client was not allowed

---------------------------------------------------------------------------------------------------------------------------------------------------------

Attaching multiple snapshots for troubleshooting the issue....

One more thing  am trying to add full name on BAR but when i add and say Ok ..after checking again on BAR i am not geeting the full name of the client....

Any help would be appreciated.....

Discussion Filed Under:

Comments 8 CommentsJump to latest comment

RLeon's picture

Try:

1. Add this line to the host file of both asprd111.aldc.att.com(Master) and gaalpa1bkpsrv03.itservices.sbc.com(Media)
  130.8.53.191    gaalpa1clusrvc1 gaalpa1clusrvc1.itservices.sbc.com

2. On gaalpa1clusrvc1.itservices.sbc.com(Client), do:
   In BAR > File > Specify NetBackup Machines and Policy Type > Server to use for backups and restores > Edit Server List
   > add asprd111 to the list (note: not FQDN)
   > add gaalpa1bkpsrv03.itservices.sbc.com to the list
   > add gaalpa1bkpsrv03 to the list (note: not FQDN)
   > ok everything > exit BAR

See if you still get status 59.

2013's picture

Getting the same error;

BPCD logs

00:34:46.511 [3000.5424] <16> bpcd main: Server access denied
00:45:08.292 [8948.6796] <2> bpcd main: offset to GMT 18000
00:45:08.308 [8948.6796] <2> bpcd main: Got socket for input 548
00:45:08.308 [8948.6796] <2> logconnections: BPCD ACCEPT FROM 130.8.53.190.58502 TO 130.8.53.191.13724
00:45:08.308 [8948.6796] <2> bpcd main: setup_sockopts complete
00:45:08.323 [8948.6796] <2> bpcd peer_hostname: Connection from host gaalpa1bkpsrv03.itservices.sbc.com (130.8.53.190) port 58502
00:45:08.323 [8948.6796] <2> bpcd valid_server: comparing asprd111.aldc.att.com and gaalpa1bkpsrv03.itservices.sbc.com

00:45:08.355 [8948.6796] <4> bpcd valid_server: gaalpa1bkpsrv03.itservices.sbc.com is not a master server
00:45:08.355 [8948.6796] <16> bpcd valid_server: gaalpa1bkpsrv03.itservices.sbc.com is not a media server either
00:45:08.417 [8948.6796] <2> bpcd main: output socket port number = 1
00:45:08.854 [8948.6796] <2> bpcd main: Duplicated vnetd socket on stderr
00:45:08.854 [8948.6796] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
00:45:08.854 [8948.6796] <2> bpcd main: VERBOSE = 0
00:45:08.854 [8948.6796] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
00:45:08.854 [8948.6796] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

00:45:08.854 [8948.6796] <16> bpcd main: Server access denied
 

------------------------------------------------------------------------------------------------

2013's picture

I did the above changes which you told me...but still getting the same....

RLeon's picture

Your client host file entry is wrong:
You put in gaalpa1bksrv03.itservices.sbc.com
It should be gaalpa1bkpsrv03.itservices.sbc.com

Also, on gaalpa1clusrvc1.itservices.sbc.com(Client), open regedit.

In
  HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config
  There is a "Server" entry as type REG_MULTI_sz.
  Edit it, and make sure it has these 4 lines (press enter to add another line):
    asprd111.aldc.att.com
    asprd111
    gaalpa1bkpsrv03.itservices.sbc.com
    gaalpa1bkpsrv03
 

SOLUTION
2013's picture

Thanks a lot Rleon...Issue is now resolved...

2013's picture

Still i am not gettng one thing Why i am getting Operating System --WindosVista6 when i go to Cliients ...any idea....

OS_showing_Vista.JPG
2013's picture

My OS is Windows2008 and in Policy the selectin is Windows2008.....any help would be appreciated....

Policy_Type.JPG
Marianne's picture

I have moved your 'Client Version issue to a new discussion: 

https://www-secure.symantec.com/connect/forums/client-version-1

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links