In a single case, one of my customers running Windows XP noted that a service, which is part of my applications installation was not installing correctly. It placed the exe in the system32 directory and they could even see the service by going to Control Panel > Administrative Tools > Services. However, when they right-clicked and chose properties, the 'Path to Executable' field was blank, so naturally attempting to start the service from the dialog resulted in a 'error 3: the system cannot find the path' error.



My best guess is that some anti-virus software installed on their machine screwed up the installation, but I'd like to know for sure what's caused this and would like to know if there are any pro-active steps I can take in the future to avoid this potential problem altogether. Again, this was a single case - there hasn't been another report of this thus far from anyone else.



Anyone ever heard of this before?