Failed to connect to GhostCast server with GhostCode 19932

This issue has been solved. See solution.
Maarten de Meyere's picture

while trying to multicast install a number of clients we get error 19932 and the ghost fails on some clients, a restart may cause the client to work and complete the install or fail again.
Every time it gives "connection reset by client" and we have to restart the multicast and many times we get again this error.
components are :
Ghost cast server 11.5.0.2113 running on MS windows Server 2003

ghosterr.txt:

*********************************
Date : Thu Jul 02 16:14:19 2009
Error Number: (504)
Message: Failed to connect to GhostCast server with GhostCode 19932

Version: 11.5.0.2113 (Apr 22 2008, Build=2113)
OS Version: Professional (Build 6000)
Command line arguments: -CLONE,mode=restore,src=@MCtraining,dst=1 -RB -sure
Active Switches :
AutoName
PathName :
DumpFile :
DumpPos : 0
FlagImplode : 0
FlagExplode : 0

CloneSrc : @MCtraining
BatchPartSrc : 0
BatchPartMSrc :

CloneDst : 1
BatchPartDst : 0

Operation Details :
Total size.........0
MB copied..........0
MB remaining.......0
Percent complete...0%
Speed..............0 MB/min
Time elapsed.......0:00
Time remaining.....0:00

Thread #1108 Call Stack
AbortLog
Generic_Abort
MCastAbort
OpenTCP
MCastRemoteComm::connectMaster
Connect
CheckCloneSwitches
ProcessArgumentsToPass
sub_main
main

Call Stack
Address Frame Logical Addr Module
0x0000000077440f34 0x000000000012925c KiFastSystemCallRet+0x0000000000000000
0x000000000012955c 0x0000000000129260 0x0000:0x0000000000000000
0x00000000004dd195 0x000000000012955c 0x0001:0x00000000000dc195 X:\GHOST\ghost32.exe
0x000000000041cfca 0x00000000001296c8 0x0001:0x000000000001bfca X:\GHOST\ghost32.exe
0x000000000041d487 0x00000000001296cc 0x0001:0x000000000001c487 X:\GHOST\ghost32.exe
0x00000000007b8000 0x000000000041d487 0x0003:0x000000000003a000 X:\GHOST\ghost32.exe
0x00000000570774ff 0x000000000041d48b 0x0000:0x0000000000000000
0x00000000207130e8 0x000000000041d48f 0x0000:0x0000000000000000
0x000000004d8d5900 0x000000000041d493 0x0000:0x0000000000000000
0xffffffffdabde8f0 0x000000000041d497 0x0000:0x0000000000000000
0x000000004d8b000b 0x000000000041d49b 0x0000:0x0000000000000000
0x000000000d8964f4 0x000000000041d49f 0x0000:0x0000000000000000
End Call Stack

Start heap available: 838856704
Cur heap available: 831856640
Total Memory: 1072574464

Allocated
33500 ..\ghost.cpp:1505
Free

Fat details:

NTFS details:
----------------

NTFS Global Flags:
----------------
contiguousWrite=1 forceDiskClusterMapping=0
inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
enable_cache=0 xfrbuflen=0
last_attr_type = 0
loadExact = 0
sameSize = 0
----------------

Disk Info :
remote.............0
drive..............0
sectorsUsedCount.......0
estimatedUsedCount.....0
numPartitions..............0
Version............0
Full structure dump....
{
SVersion: 0
SCylinders: 0
SDiskFormat: 1
SMbr:
0x0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0110 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0120 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0140 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0200
SIsSpanned: false
SOs2Name:
0x0000 00 00 00 00 00 00 00 00 00 00
SFingerprint: 0
SHeadsPerCyl: 0
SectorsPerTrack: 0
SRemote: false
SEndOfImagePosition: 0
SFlags: 0
SPatchedFileCount: 0
SDrive: 0
SEstimatedUsed: 0
STotalSectors: 0
SPartitions:
[
]
SSectorsUsed: 0
}

# Ord Boot Id Ext First Num Last Used NTFS

Disk Info :
remote.............0
drive..............0
sectorsUsedCount.......0
estimatedUsedCount.....0
numPartitions..............0
Version............0
Full structure dump....
{
SVersion: 0
SCylinders: 0
SDiskFormat: 1
SMbr:
0x0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0110 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0120 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0140 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x01f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0200
SIsSpanned: false
SOs2Name:
0x0000 00 00 00 00 00 00 00 00 00 00
SFingerprint: 0
SHeadsPerCyl: 0
SectorsPerTrack: 0
SRemote: false
SEndOfImagePosition: 0
SFlags: 0
SPatchedFileCount: 0
SDrive: 0
SEstimatedUsed: 0
STotalSectors: 0
SPartitions:
[
]
SSectorsUsed: 0
}

# Ord Boot Id Ext First Num Last Used NTFS

Fixed Drives

Drive 0 IBM-DJSA-220 44T44QC8803

Total Sectors 39070080
Bytes per Sector 512
MB 19077
Cylinders 2584
Heads 240
Sectors per Track 63

Drive 0 IBM-DJSA-220 44T44QC8803
WinNT (Active)
Total Sectors 39070080
Bytes per Sector 512
MB 19077
Cylinders 2584
Heads 240
Sectors per Track 63
Successful IO Count 5

AsyncIo : 0
Volume attributes
=================
1.1:
Attribute dump
BiosId:128
DiskSignature9x:2330210894
DiskSignatureNt:3069622006
DiskModelNumber:IBM-DJSA-220
DiskSerialNumber: 44T44QC8803
VolumeSectorOffset:63

80.1:
Attribute dump
DiskSignature9x:2330210894
DiskSignatureNt:3069622006
DiskModelNumber:OS Volumes
VolumeSectorOffset:63

LargeMemoryAllocationFactory diagnostic...
==========================================

Heap available at construction: 838942720
Current heap available: 831787008
Total Memory: 1072574464

Allocated

DiskManager diagnostic...
=========================

Fixed Drives

Drive 0 IBM-DJSA-220 44T44QC8803

Total Sectors 39070080
Bytes per Sector 512
MB 19077
Cylinders 2584
Heads 240
Sectors per Track 63

Drive 0 IBM-DJSA-220 44T44QC8803
WinNT (Active)
Total Sectors 39070080
Bytes per Sector 512
MB 19077
Cylinders 2584
Heads 240
Sectors per Track 63
Successful IO Count 5

FilesystemMounter diagnostic...
===============================

FilesystemManager diagnostic...
===============================

Volume 1
VolumePos: 1.1:
DriveLetter: C:
Description: 18.62GB Primary Disk 0 Offset 31.50KB 18.62GB IBM-DJSA-220 44T44QC8803
Type: fsfNtfsWindowsXP
Name:

Volume 2
VolumePos: 80.1:
DriveLetter: C:
Description: 18.62GB Disk 79 Offset 31.50KB 18.62GB OS Volumes
Type: fsfNtfsWindowsXP
Name:

LfoFilesystemManager diagnostic...
==================================

Filesystem Index: 0
Filesystem Descriptor:
ID's:
ID Type: 2
ID: C:
ID Type: 1
ID: 1.1:
DriveType: 4
FilesystemInfo:
formatType: 8
volumeName:

Filesystem Index: 1
Filesystem Descriptor:
ID's:
ID Type: 2
ID: D:
DriveType: 8
No FilesystemInfo structure.
Filesystem has no VolumePtr

Filesystem Index: 2
Filesystem Descriptor:
ID's:
ID Type: 2
ID: X:
DriveType: 4
No FilesystemInfo structure.
Filesystem has no VolumePtr

Filesystem Index: 3
Filesystem Descriptor:
ID's:
ID Type: 1
ID: 80.1:
DriveType: 4
FilesystemInfo:
formatType: 8
volumeName:

Environment Variables
=====================

ALLUSERSPROFILE=X:\ProgramData
CommonProgramFiles=x:\Program Files\Common Files
COMPUTERNAME=MININT-9BC5UKJ
ComSpec=X:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=X:\WINDOWS\system32;X:\WINDOWS;;x:\ghost
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramData=X:\ProgramData
ProgramFiles=x:\Program Files
PROMPT=$P$G
PUBLIC=X:\Users\Public
SystemDrive=X:
SystemRoot=X:\WINDOWS
TEMP=X:\WINDOWS\TEMP
TMP=X:\WINDOWS\TEMP
USERNAME=SYSTEM
USERPROFILE=X:\WINDOWS\system32\config\systemprofile
windir=X:\WINDOWS

*********************************

Eugene Manko's picture

I'd suggest two things: 1.

Solution

I'd suggest two things:

1. Run Live update 3 times and pull of three Live updates. Your ghost32.exe will be of build 2165 and other components will get updated as well.
2. Make sure that Winpe has proper NIC driver installed. Go to Ghost boot wizard and check that manually. Driver has to be Vista-based not XP-based. I'd also suggest downloading latest Vista-based driver from manufacture website and installing it to Ghost database and Winpe in case you need it later.