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failed to connect to server

Created: 25 Aug 2011 | 54 comments

My SEP was running fine and i made a mistake and run the SEPM installation and when i went to login i got a message saying "failed to connect to server make sure server is running and your session has not timed out" i went to my services and notice that the Symantec Endpoint Protection Manager service was not running, i tryed to start the service, but i got a message saying that it started then stoped.

In the application event vewer i got 3 erros that are as follows:

1. semsrv failed to start

2. could not load Java virtual machine

3. The LoadLibrary function failed for the following reason: The specified module could not be found.

I was looking on old threads and found one that was recomending changing the defauld por from 8005 to 8006 which i did, but did not work.

I will be very thankfull for any help you could provide!

Comments 54 CommentsJump to latest comment

Rafeeq's picture

what database do u use, embedded or sQL?

what was the last update done to the server? did u install any newer version of Java?

from add/remove programs, remove all java versions and try restarting the service

in the sepm \logs folder look for semserver0.log and post it here.

Aaron.23's picture

i am running the database that comes with the program

no, i was unable to open the Quarentine logs infected log via IE and i went and reinstall the application, once it finnished i tried login in and i got that message

i removed the java that was installed, tried to start the service, but got the same error i got when i tried prevously.

here is the log

2011-08-15 23:24:30.928 SEVERE: ================== Server Environment ===================
2011-08-15 23:24:30.934 SEVERE: os.name = Windows Server 2008
2011-08-15 23:24:30.935 SEVERE: os.version = 6.1
2011-08-15 23:24:30.936 SEVERE: os.arch = x86
2011-08-15 23:24:30.937 SEVERE: java.version = 1.6.0_14
2011-08-15 23:24:30.937 SEVERE: java.vendor = Sun Microsystems Inc.
2011-08-15 23:24:30.938 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2011-08-15 23:24:30.939 SEVERE: java.vm.version = 14.0-b16
2011-08-15 23:24:30.940 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2011-08-15 23:24:30.941 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2011-08-15 23:24:30.942 SEVERE: java.user = null
2011-08-15 23:24:30.942 SEVERE: user.language = en
2011-08-15 23:24:30.943 SEVERE: user.country = US
2011-08-15 23:24:30.944 SEVERE: scm.server.version = 11.0.6000.550
2011-08-15 23:24:42.708 SEVERE: ================== StartClientTransport ===================
2011-08-15 23:24:44.313 SEVERE: Schedule is started!
2011-08-17 11:18:30.910 SEVERE: Unknown Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.java:223)
    at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:192)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:165)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLogin(LdapUtils.java:92)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:106)
    at com.sygate.scm.server.util.ldap.DirectoryAuthenticator.authenticate(DirectoryAuthenticator.java:148)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.verifyAdmin(AdminAuthenticator.java:391)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.authenticate(AdminAuthenticator.java:264)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.doLogin(LoginHandler.java:167)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.getCredential(LoginHandler.java:68)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.handleRequest(LoginHandler.java:48)
    at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:116)
    at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:80)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:446)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:619)
2011-08-24 12:23:08.702 SEVERE: Schedule is stopped!

Rafeeq's picture

try doing a repair from add/remove programs

and then run the management server configuration wizard 

does it say anything about authenticaion error, coz the log says about LDAP authentication

Swapnil khare's picture

Please go to add remove perform repair on Sep manager

followed by Management server configuration which will come up once repair is done

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

I did and got a error message when login in saying "unexpected server error"

HCP's picture

Please find the related documents below for help !

"Failed to connect to the server" error when logging on to the Symantec Endpoint Protection Manager.
http://www.symantec.com/docs/TECH123142

Symantec Endpoint Protection Manager 11.x communication troubleshooting
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007101711103548

General Troubleshooting Steps for Failed to Connect
Symantec Endpoint Protection Manager service stops with a Java -1 error in the event log
http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/86368136366e1ad78025734e004734d9?OpenDocument

Unable to Logon to Symantec Endpoint Protection Manager. Error: "Failed to connect to the server, Verify that server name and port are correct".
http://service1.symantec.com/support/ent-security.nsf/docid/2007103013541248

Error: "Failed to connect to the server" while logging into Symantec Endpoint Protection Manager console(Java 1)
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007100309555748?Open&seg=ent

Swapnil khare's picture

Did you try performing repair as mentioned above

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

I did and got an other error message when login in

kavin's picture

Uninstall the existing Java from the server and then do a repair it should help.

Aaron.23's picture

I uninstalled the Java and then installed it again, but you are saying to unistall the java and while the java is uninstalled to do a repair?

Aaron.23's picture

I did uninstall and repair after uninstalling the existing Java, but still getting the unexpected server error message

Rafeeq's picture

restart server and try loggin in, if it fails post the new scmserver0.log

Aaron.23's picture

2011-08-15 23:24:30.928 SEVERE: ================== Server Environment ===================
2011-08-15 23:24:30.934 SEVERE: os.name = Windows Server 2008
2011-08-15 23:24:30.935 SEVERE: os.version = 6.1
2011-08-15 23:24:30.936 SEVERE: os.arch = x86
2011-08-15 23:24:30.937 SEVERE: java.version = 1.6.0_14
2011-08-15 23:24:30.937 SEVERE: java.vendor = Sun Microsystems Inc.
2011-08-15 23:24:30.938 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2011-08-15 23:24:30.939 SEVERE: java.vm.version = 14.0-b16
2011-08-15 23:24:30.940 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2011-08-15 23:24:30.941 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2011-08-15 23:24:30.942 SEVERE: java.user = null
2011-08-15 23:24:30.942 SEVERE: user.language = en
2011-08-15 23:24:30.943 SEVERE: user.country = US
2011-08-15 23:24:30.944 SEVERE: scm.server.version = 11.0.6000.550
2011-08-15 23:24:42.708 SEVERE: ================== StartClientTransport ===================
2011-08-15 23:24:44.313 SEVERE: Schedule is started!
2011-08-17 11:18:30.910 SEVERE: Unknown Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.java:223)
    at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:192)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:165)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLogin(LdapUtils.java:92)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:106)
    at com.sygate.scm.server.util.ldap.DirectoryAuthenticator.authenticate(DirectoryAuthenticator.java:148)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.verifyAdmin(AdminAuthenticator.java:391)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.authenticate(AdminAuthenticator.java:264)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.doLogin(LoginHandler.java:167)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.getCredential(LoginHandler.java:68)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.handleRequest(LoginHandler.java:48)
    at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:116)
    at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:80)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:446)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:619)
2011-08-24 12:23:08.702 SEVERE: Schedule is stopped!

Rafeeq's picture

follow this doc, 

http://support.microsoft.com/kb/894435

not sure why its giving LDAP errors? are using built in authentication or your AD authentication?

 

Aaron.23's picture

I am using my domain user and the built in admin to login

Rafeeq's picture

is symantec embedded database service in running state?

do u have any other application which uses 2638, u tried management server configuration also right?

Aaron.23's picture

Yeap the embedded database service is running

yeap i tried the management server configuration wizard and thats when i started getting a different message "unexpected server error"

i was recomended before you asked me to do a repair on the SEPM then run the management server configuration wizard before you asked me earlier which i did and i started getting a different erro when i try to login which is the error mentined above.

Swapnil khare's picture

Hi ,

Is this server 2008 ?

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Swapnil khare's picture

sorry got it it is 2008

If Net Framework 4 is installed it changes the Default AppPool's Managed Pipeline to "Integrated" which is supposed to be "Classic"  this setting would be in IIS

 

Secondly

Enable 32-Bit Applications if this is set to true change it to false

However make sure no other website should get affected if they hosted

 

then

Restart IIS Admin Service

4. Start SEPM service

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

no .Net Framework 4, i am running Net Framework 3.5.1

Aaron.23's picture

I changed the manage pipeline to classic, the 32bit was already set to false, I restarted the iis admin service, started the SEPM service; however, still getting the error "unexpected server error"

Rafeeq's picture

are u in console session?

 

How to install or manage Symantec AntiVirus and Symantec Endpoint Protection components through Remote Desktop

 

http://www.symantec.com/business/support/index?page=content&id=TECH104331

Mithun Sanghavi's picture

Hello,

I agree with Greg Suggestion on the Symantec Article - TECH93212

However, this may occur due to many other reasons - 

1) Might also happen if that authorized directory server account is locked or disabled in Active Directory Users and Computers....or if the password is entered incorrectly when logging in with AD Authentication Admin. When an Active Directory Authenticated Administrator attempts to log into the SEPM the SEPM sends an LDAP query to the specified AD server to check the password.

If the password is incorrect for the user specified in the SEPM administrators properties then the error is written by Windows to the event logs.

2) Is there any older domains still existing, that is not in use much anymore, changed structure?

 

Hope this may give you a start!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

la_ripper's picture

Hello Wat is the current version of java installed

Don't forget to mark your thread as 'solved'  or vote with the answer that best helped you!
 

Aaron.23's picture

Java 6 update 27. it was working fine with this version of java, if you take a look at the above recomendation in regars to Java, i follwed them and still i am having the same problem.

Aaron.23's picture

I followed all of the different recomendatios that were giving to me none but the one that was giving to me by swapnil made a differnce. After doing a repair from add/remove program and running the "manager configuration wizard" the SEPM service starting running again, but i started geting a different error message when i tried to login "Unexpected server error" thats where i am at.

Swapnil khare's picture

Hello Aaron ,

 

if you take a look in %temp% you will find two files, scm-ui.* these are the console log files, they may assist in finding the problem.

Secondly could you please try restarting Sepm services

Please update once you try above

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

English
Check for AjaxSwing running
AjaxSwing is running... checking for automatic login
Performing interactive login.
LoginPanel->getLoginAttr:  file: C:\Windows\TEMP\sesm.xml    file exists: false
LoginPanel->getLoginAttr:  file: C:\Windows\TEMP\sesm.xml    file exists: false
LoginPanel->getLoginAttr:  file: C:\Windows\TEMP\sesm.xml    file exists: false
LoginPanel->getOptionButton option = less
2011/05/05 16:54:43:961 : RMI TCP Connection(44)-192.1xx.x.xxx : [com.creamtec.ajaxswing.ClientAgentImpl] Initialization complete, instances in JVM = 2
LoginPanel->getLoginAttr:  file: C:\Windows\TEMP\sesm.xml    file exists: false
LoginPanel->getLoginAttr:  file: C:\Windows\TEMP\sesm.xml    file exists: false

############# Begin Login ###############
GUIManager>> login: After session got cleaned up!
============= After login: Begin =============
time=2011-05-05 16:56:44
Stopping all background threads in console...
Thu May 05 16:56:44 EDT 2011: Not Tracking User Interaction Any Longer
Thu May 05 16:56:44 EDT 2011: Not Monitoring Server System Log Any More
*** Registering standard images
2011/05/05 17:12:32:712 : RMI TCP Connection(48)-192.1xx.x.xxx : [com.creamtec.ajaxswing.ClientAgentImpl] shutdown, remaining instances in JVM = 1

Swapnil khare's picture

Also could you please try

 

http://www.symantec.com/business/support/index?pag...

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

link is broked. I copied and paste into browser and go a 404 error.

Aaron.23's picture

2011-07-14 03:08:49.897 SEVERE: ================== Server Environment ===================
2011-07-14 03:08:49.906 SEVERE: os.name = Windows Server 2008
2011-07-14 03:08:49.907 SEVERE: os.version = 6.1
2011-07-14 03:08:49.908 SEVERE: os.arch = x86
2011-07-14 03:08:49.909 SEVERE: java.version = 1.6.0_14
2011-07-14 03:08:49.909 SEVERE: java.vendor = Sun Microsystems Inc.
2011-07-14 03:08:49.910 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2011-07-14 03:08:49.911 SEVERE: java.vm.version = 14.0-b16
2011-07-14 03:08:49.911 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2011-07-14 03:08:49.912 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2011-07-14 03:08:49.913 SEVERE: java.user = null
2011-07-14 03:08:49.913 SEVERE: user.language = en
2011-07-14 03:08:49.914 SEVERE: user.country = US
2011-07-14 03:08:49.915 SEVERE: scm.server.version = 11.0.6000.550
2011-07-14 03:08:57.681 SEVERE: ================== StartClientTransport ===================
2011-07-14 03:08:59.227 SEVERE: Schedule is started!
2011-07-21 11:37:08.574 SEVERE: Unknown Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.java:223)
    at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:192)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:165)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLogin(LdapUtils.java:92)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:106)
    at com.sygate.scm.server.util.ldap.DirectoryAuthenticator.authenticate(DirectoryAuthenticator.java:148)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.verifyAdmin(AdminAuthenticator.java:391)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.authenticate(AdminAuthenticator.java:264)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.doLogin(LoginHandler.java:167)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.getCredential(LoginHandler.java:68)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.handleRequest(LoginHandler.java:48)
    at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:116)
    at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:80)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:446)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:619)
2011-07-21 11:38:21.790 SEVERE: Unknown Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.java:223)
    at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:192)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:165)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLogin(LdapUtils.java:92)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:106)
    at com.sygate.scm.server.util.ldap.DirectoryAuthenticator.authenticate(DirectoryAuthenticator.java:148)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.verifyAdmin(AdminAuthenticator.java:391)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.authenticate(AdminAuthenticator.java:264)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.doLogin(LoginHandler.java:167)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.getCredential(LoginHandler.java:68)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.handleRequest(LoginHandler.java:48)
    at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:116)
    at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:80)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:446)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:619)
2011-07-28 00:25:14.778 SEVERE: Broken content link detected! Skipping content: {42B17E5E-4E9D-4157-88CB-966FB4985928} Revision: 110721001 Reference Type: ObjReference ID: 31539534CE3CDB7200775B926621CBAD
2011-07-29 17:15:31.358 SEVERE: Broken content link detected! Skipping content: {CC40C428-1830-44ef-B8B2-920A0B761793} Revision: 110725004 Reference Type: ObjReference ID: 4449170D46A38138269240E976427861
2011-08-15 11:45:40.947 SEVERE: Broken content link detected! Skipping content: {812CD25E-1049-4086-9DDD-A4FAE649FBDF} Revision: 110810006 Reference Type: ObjReference ID: BCF32CCDE7787F91A2C653E7E2148E55
2011-08-15 14:41:34.859 SEVERE: Unknown Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.java:223)
    at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:192)
    at com.sygate.scm.server.util.ldap.LdapUtils.connect(LdapUtils.java:165)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLogin(LdapUtils.java:92)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:134)
    at com.sygate.scm.server.util.ldap.LdapUtils.connectWithSimpleLoginForAD(LdapUtils.java:106)
    at com.sygate.scm.server.util.ldap.DirectoryAuthenticator.authenticate(DirectoryAuthenticator.java:148)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.verifyAdmin(AdminAuthenticator.java:391)
    at com.sygate.scm.server.consolemanager.AdminAuthenticator.authenticate(AdminAuthenticator.java:264)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.doLogin(LoginHandler.java:167)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.getCredential(LoginHandler.java:68)
    at com.sygate.scm.server.consolemanager.requesthandler.LoginHandler.handleRequest(LoginHandler.java:48)
    at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:116)
    at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:80)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:79)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:638)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:720)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:145)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:139)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:446)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:198)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2460)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:119)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
    at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:955)
    at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:157)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:619)
2011-08-15 23:21:20.147 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:168)
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1553)
    at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:238)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
2011-08-15 23:21:20.154 SEVERE: Unexpected server error. in: com.sygate.scm.server.task.PackageTask
com.sygate.scm.server.metadata.MetadataException:
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:905)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:168)
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1553)
    at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:238)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    ... 6 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1555)
    at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:238)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
Caused by: com.sygate.scm.server.metadata.MetadataException:
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:905)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:168)
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1553)
    ... 3 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    ... 6 more
2011-08-15 23:21:21.202 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:168)
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1553)
    at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
    at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
2011-08-15 23:21:21.202 SEVERE: Unexpected server error.
com.sygate.scm.server.metadata.MetadataException:
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:905)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:168)
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1553)
    at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
    at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    ... 7 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1555)
    at com.sygate.scm.server.task.SyncLuConfigTask.syncLuConfig(SyncLuConfigTask.java:55)
    at com.sygate.scm.server.task.SyncLuConfigTask.run(SyncLuConfigTask.java:33)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
Caused by: com.sygate.scm.server.metadata.MetadataException:
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:905)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getLastestUsnForCollection(MetadataManager.java:168)
    at com.sygate.scm.server.configmanager.ConfigManager.getLatestUsnForCollection(ConfigManager.java:1553)
    ... 4 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    ... 7 more
2011-08-15 23:21:22.216 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:74)
    at java.util.logging.Logger.log(Logger.java:458)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:293)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:274)
    at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:329)
    at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
    at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
    at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
    at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
    at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
    at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
    at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
    at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
2011-08-15 23:21:22.216 SEVERE: db is not connected! try agagin.
2011-08-15 23:21:22.216 SEVERE: Unknown Exception during logging
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:74)
    at java.util.logging.Logger.log(Logger.java:458)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:293)
    at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:274)
    at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:329)
    at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
    at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
    at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
    at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
    at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
    at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
    at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
    at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
2011-08-15 23:21:23.230 SEVERE: Unknown Exception
java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:911)
    at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:923)
    at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:215)
    at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:1030)
    at com.sygate.scm.server.configmanager.ConfigManager.getSemServerStateObject(ConfigManager.java:3098)
    at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:353)
    at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
    at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
    at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
    at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
    at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
    at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
    at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
    at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
2011-08-15 23:21:23.230 SEVERE: Unexpected server error.
com.sygate.scm.server.metadata.MetadataException:
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:905)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:911)
    at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:923)
    at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:215)
    at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:1030)
    at com.sygate.scm.server.configmanager.ConfigManager.getSemServerStateObject(ConfigManager.java:3098)
    at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:353)
    at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
    at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
    at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
    at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
    at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
    at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
    at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
    at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    ... 33 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
    at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:1044)
    at com.sygate.scm.server.configmanager.ConfigManager.getSemServerStateObject(ConfigManager.java:3098)
    at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:353)
    at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1064)
    at org.apache.catalina.core.StandardWrapper.stop(StandardWrapper.java:1289)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.startup.ContextConfig.stop(ContextConfig.java:642)
    at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:184)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3757)
    at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:996)
    at org.apache.catalina.core.StandardHostDeployer.remove(StandardHostDeployer.java:428)
    at org.apache.catalina.core.StandardHost.remove(StandardHost.java:811)
    at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:848)
    at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:828)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:337)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1181)
    at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1193)
    at org.apache.catalina.core.StandardService.stop(StandardService.java:507)
    at org.apache.catalina.core.StandardServer.stop(StandardServer.java:2248)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:515)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: com.sygate.scm.server.metadata.MetadataException:
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:905)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:876)
    at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:911)
    at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:923)
    at com.sygate.scm.server.metadata.MetadataManager.getStateMetadata(MetadataManager.java:215)
    at com.sygate.scm.server.configmanager.ConfigManager.getStateObject(ConfigManager.java:1030)
    ... 28 more
Caused by: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseError(ErrorMessage.java:557)
    at com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
    at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
    at com.sybase.jdbc2.tds.Tds.login(Tds.java:440)
    at com.sybase.jdbc2.jdbc.SybConnection.tryLogin(SybConnection.java:254)
    at com.sybase.jdbc2.jdbc.SybConnection.regularConnect(SybConnection.java:230)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:200)
    at com.sybase.jdbc2.jdbc.SybConnection.<init>(SybConnection.java:134)
    at com.sybase.jdbc2.jdbc.SybDriver.connect(SybDriver.java:179)
    at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
    at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
    at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
    at org.apache.commons.dbcp.PoolingDataSource.getConnection(PoolingDataSource.java:96)
    at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
    at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
    at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:903)
    ... 33 more
2011-08-15 23:21:23.230 SEVERE: Schedule is stopped!

Swapnil khare's picture

Try  possible solution below 

Run the Management Server Wizard again and exchange the hostname with the server IP adress of the Sepm server . Keep all other settings unchanged. After these changes it should possibly work .

 

 

 

 

 

 

 

Please don't forget to mark your thread solved with whatever answer helped you.

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

I tried changing the name to ip and i got the same result. After entering the username and passwd, it stays there for about 60 sec then shows and error message "unexpecter server error"

Swapnil khare's picture
  1. disabled User Account Control if enabled
  2. Log into the SEPM using a user account that has full rights to access the SEPM
  3. check if php5.dll is missing from "c:\program files(x86)\ Symantec\ Symantec endpoint protection manager\ Php"

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Rafeeq's picture

You must be using SQL DB

check odbc connection document, the authentication is Windows?? 

http://www.symantec.com/business/support/index?page=content&id=TECH103990

Swapnil khare's picture
  1. disabled User Account Control if enabled
  2. Log into the SEPM using a user account that has full rights to access the SEPM
  3. check if php5.dll is missing from "c:\program files(x86)\ Symantec\ Symantec endpoint protection manager\ Php"

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

I am unable to login to the SEPM console, anytime i enter the username and passwd, I receive and error message "unexpected server error" and this have been my problem after you recomended me to do a repair then run the server manager wizard.

Swapnil khare's picture

Hello Aaron ,

would like to know and please correct me if i am wron You are unable to login to console at all or it logs in and first 3 tabs does not show up or sepm logs in but you get prompt unexpected server error ?

as i understand from you earlier post you have mentioned you are able to login to console after repair but you get error unexpected server error

 

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Aaron.23's picture

I am unable to login to the console, i get the username and password, once i enter the info it look as if it is going to login then fails with the error message

Aaron.23's picture

I believe we talked about this before, i am acutally using the "embeded" database

Rafeeq's picture

Last try :) 

uninstall reinstall IIS

do a repair of SEP from add/remove programs.

Aaron.23's picture

I uninstalled iis, rebooted the system, did the repair from add/remove program, also did the server manager configuration wizard...got the same error.

Aaron.23's picture

if i backup the database, uninstall the SEPM and install it again and restore de db will i loose my clients and have to do them al over again or will it keep current config?

Swapnil khare's picture

Make sure to back up the db from start all programs data back up and restore

once the back up is complete go to drive:\programfiles\symantec\sepmanager\data\backup

move the db zip file to other location

Also move Server private key back up to another location as these are the certificates for clients

once you move above to another drive or location then remove sepm and reinstall it

After reinstall stop sep manager service and then

move above zip file to its original location by creating backup folder

and then re run data back up wizard to restore the db

once db is complete

re run the management server configuration wizard

please do not make any changes to server private key folder

attaching document for your reference

http://www.symantec.com/business/support/index?pag...

 

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Aaron.23's picture

Thank you guys very much for you help and patience with this situation

Aaron.23's picture

After backing up uninstalling and installing... i am getting a new error message, hopefully this one is eassy LOL!

You cannot log on to the console because the server is not synchronized with the database.

Upgrade the server and then log on to the console.

Aaron.23's picture

I am going to try a repair from add/remove program, change, repair to see if it helps!

Aaron.23's picture

I run the upgrade.bat file and all is working fine. Thank you guys one more time you have been wonderfull.