Endpoint Protection

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  • 1.  failed to connect to the server

    Posted May 09, 2012 05:34 AM

    bjr,

    j'ai un srv sepm 11.0.5002 sur un win srv 2003 qui ne délivre plus de maj depuis le 02/05/12

    les clients et le srv n'ont plus le point vert ds la barre des taches

    il est impossible de se connecter a la console sepm depuis server comme depuis client :msg d'erreur :

    failed to connect to the server

    make sure that the server is running etc....

    au niveau des services les 2 services suivants ne sont pas démarrés :

    embedded database et endpoint protection manager

     

    A ma connaissance rien n'a ete installé ni modifié sur ce srv !

     



  • 2.  RE: failed to connect to the server

    Posted May 14, 2012 10:05 PM

    HI,

    Kindly restart both service.

     Embedded database and endpoint protection manager

     

    Kindly try 

    http://www.symantec.com/business/support/index?page=content&id=TECH104931
     



  • 3.  RE: failed to connect to the server

    Broadcom Employee
    Posted May 15, 2012 12:35 AM

    can you post teh scm-server-0.log after you attempt to start the embedded and SEPM service and try login?



  • 4.  RE: failed to connect to the server
    Best Answer

    Posted May 15, 2012 04:30 AM

    Thank you for responses.

    it was the database wich is corrupted.

    Finallly, i uninstall sepm

    install sepm

    restoring the server certificate and Restoring client communications without a database backup

    now it's running correctly

     

    alain