Patch Management Solution

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  • 1.  Failed to download Firefox Updates?

    Posted Jan 05, 2012 02:28 PM

    I seeing this error when attempting to download the lastest Firefox updates

    "Description: Failed to download Software Update Package 'Firefox Setup 9.0-ENU.exe' [Firefox Setup 9.0-ENU.exe (0d0f0055-c3e4-4743-bb78-6f1170eec6d7)]."

    I see this for FF11-025, 026, 027 and FF11-028.

    Anybody else having issues with downloading these updates?



  • 2.  RE: Failed to download Firefox Updates?

    Posted Jan 09, 2012 05:41 PM

    I am having the same problem.  Have you been able to figure anything out?

    I did a screen print earlier today and just followed the URL from where it is trying to down load from and that looks OK.



  • 3.  RE: Failed to download Firefox Updates?

    Broadcom Employee
    Posted Jan 10, 2012 05:15 AM
      |   view attached

    I just downloaded these updates successfully - please check the screenshot below.

    Do you still have a problem accessing them?



  • 4.  RE: Failed to download Firefox Updates?

    Posted Jan 10, 2012 07:50 AM

    Hi Rick D,

    Try this ....

    I too faced the same issue. But re-dowmloading these updates had solve the issue.

     



  • 5.  RE: Failed to download Firefox Updates?
    Best Answer

    Posted Jan 10, 2012 04:37 PM

    I had submitted a case which may have initiated the fix.  I can now download the updates.



  • 6.  RE: Failed to download Firefox Updates?

    Posted Jan 17, 2012 06:13 PM

    In our case, we have 2 different proxy servers.  Although I was able to browse the FTP site for these updates from either proxy, changing the Proxy configuration to the proxy that didn't require authentication in I.E. and Notification Server settings is what ultimately fixed it.