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Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

Migration User

Migration UserAug 29, 2008 05:28 AM

Also worked for me with the IIS 6 compatibilty :-)

  • 1.  Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Oct 04, 2007 03:36 AM
    Hi all...

    I've recently purchased Mail Security 6.0.3.201 for the company I am working for and attempting to install it on my Windows Server 2003 64 bit + Exchange 2007 server.

    However, after confirming all options and proceeding with the install, a DOS window quickly pops up then out (too quick to see what's displayed), and an error dialog box appears displaying...

    "Failed to enable ASP.NET web extensions. Installation will not continue."

    and the installer Finishes.

    It appears that this error message is unique as I haven't been able to find any articles anywhere.

    I've made sure that Active Server pages, ASP.NET 2.050727 are set to allowed in IIS Manager.  No joy!
    Here is the content of the SMSMSE60_Setup.log file...
    ----------
    SMSMSE Install Started: Wed Oct 03 07:36:38 2007
    fnPreCheckOSAndExchange
    Installer is 64 bit
    fnCheckExchangeTransportServiceInstalled
    Installer is 64 bit
    Exchange Transport Service Is Installed
    Exchange Transport Service Is Running
    fnPreCheckIISInstalled
    IIS Is Installed and Running
    SetDefaultNotificationEmailAddress
    fnStubGetProcessCount
    fnGetSystemProperty
    hrGetDomainDN Successful
    fnGetSystemProperty Current Domain is XXX
    MSi Property CURRENT_DOMAIN=XXX
    fnGetReinstallProductMsiProperties
    unable to determine previous installation INSTALLDIR for product
    fnCheckForPreviousVersion
    previousConsoleInstalled
    invokeSymantecCmafUpgradeUtility
    C:\TEMP\{FADF1E3A-A727-4F49-B50D-7D33A61CAC64}\Symantec.Cmaf.Upgrade.exe  v smsmse 60 s
    Symantec.Cmaf.Upgrade.exe exec success, return code : 0
    invoke previous console check succeeded : 0
    No previous version of console installed
    fnVerifyPortNumber
    fnMsiGetFeatureSelected
    fnMsiGetFeatureSelected: Server feature selected
    fnMsiGetFeatureSelected
    fnMsiGetFeatureSelected: Server feature selected
    fnVerifySMSMSEPreRequisiteComponents
    verifySMSMSEPreRequisiteComponents
    adobeReaderVersionInstalled
    Failed Adobe 8.0 Reader requirement is not met on the target system
    dotNetFxVersionInstalled
    using dot net framework directory from existing MSI Property
    C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727
    MDACVersionInstalled
    directXVersionInstalled
    All prerequisites are met for Server install
    fnReCheckPortNumber
    fnResolveEmailAddress
    Administrator@domain.com.au
    fnVerifySMSMSESMTPServerHostReachable
    Able to reach the Exchange Web Services Address
    localhost
    Installer is 64 bit
    fnInstall_MSXML6
    MSXML6 is already present, No need to install
    ----------

    Is there anyone out there that could help me?  I've submitted a case with Symantec Tech Support but they have had to escalate it to a senior engineer!


    Message Edited by DavidTj on 10-04-2007 05:36 PM

    Message Edited by DavidTj on 10-04-2007 05:36 PM


  • 2.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Oct 26, 2007 10:45 PM
    I had this same problem. It took 4 calls to symantec (and we have platnium support). I got a person that pointed me at this KB article and then I wound up stumbling onto the real solution by accident.

    Try this.

    Navigate to c:\windows\inf\wsh.inf

    Right click the wsh.inf file and select install. This will reinstall the windows scripting host and associate itself with .vbs. After this try to run the symantec installer. It should work for you now!

    Let me know if you have success.


  • 3.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Nov 25, 2007 08:07 PM
    Hi Kevin,

    I tried solution which you told to try but not positive success, Still i am getting same error which is mentioned by David T. in the top.

    Could you tell me what all services need to be running or stopped during Symantec Mail security installation.


  • 4.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Dec 11, 2007 04:36 PM
    I had the same problem, and there isnt any information on the web directly relating to this. However, in my case, it came down to it really being an ASP issue. Run through this article and try to install again.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;894435

    Let me know if that helps!

    Thanks,
    Lucas Keller


  • 5.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Dec 14, 2007 01:20 PM
    I'm having the same issue.   I've tried all the suggestions already posted and am still getting the same ASP.NET warning.   Please help.


  • 6.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Jun 06, 2008 05:56 AM
    May you have to install all feature of IIS 7.
    Since SMSMSE used mostly feature of IIS7.
     
    for instance, IIS6 scripting tools.


  • 7.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Jun 11, 2008 10:34 AM
    On Windows Server 2008 x64, Exchange 2007 SP1 and SMSE 6.06.235 I had the same problem.
     
    Solution: You need to add the IIS 6 Scripting Tools Role Service under IIS 6 Management Compatibility


  • 8.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Jun 11, 2008 06:52 PM
    Hello Marc,
     
    Since I loaded the FTP upgrade I do not have the IIS 6 Management Compatibility option.
     
    Could you please detail the steps to execute the fix.
     
    Thanks!
     
    Lance


  • 9.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Jul 28, 2008 06:58 AM

    Thanks a lot. Worked for me with the IIS 6 compatibilty :-)

     

     



  • 10.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Jul 28, 2008 08:01 AM

    Lance,

     

    The IIS 6 compatibility option is part of the Windows Operating system, not a setting in Symantec Mail Security.

    In Windows 2008 you have server roles one of which leads to installing IIS 7.

    But SMS is not compatible with IIS 7 as is, you have to add the IIS 6 backwards compatibility option. 

    That way SMS can use IIS 6 scripting to configure the IIS server to create the SMS website.



  • 11.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Aug 29, 2008 05:28 AM
    Also worked for me with the IIS 6 compatibilty :-)


  • 12.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Oct 06, 2008 10:30 AM
    Marc S. wrote:
    On Windows Server 2008 x64, Exchange 2007 SP1 and SMSE 6.06.235 I had the same problem.
    Solution: You need to add the IIS 6 Scripting Tools Role Service under IIS 6 Management Compatibility

     

    Thanks! This worked for me.


  • 13.  RE: Failed to enable ASP.NET web extensions. Installation will not continue - Mail Security 6

    Posted Jul 22, 2009 03:28 PM
    The IIS compatability worked perfectly for us, too.  Thank you!