Failed to get encryption password
Hi guys, I am facing a issue when I am trying to retrieve the encryption password. This SEPM ver11 was installed by the previous IT admin and he was left without leaving any information about this. And I did follow some guides as like http://www.symantec.com/connect/forums/recover-dba-password or https://www-secure.symantec.com/connect/articles/how-find-database-password-embedded-database. But at last I couldnt get the strings you guys mention.
Is there any mistake I had made or what should I do?